Data analysis
SURAJUDEEN KHADIJAT ADEPOJU
Onboarding Manager
Lekki,LA
Summary
Dynamic professional with a proven track record of enhancing employee retention by developing comprehensive onboarding programs. Excelled in strategic planning and problem-solving, ensuring seamless integration of new hires. Skilled in Microsoft Word and Excel, demonstrating a strong ability to lead teams and improve processes. Cultivated lasting client relationships, significantly contributing to organizational growth.
Overview
9
9
years of professional experience
Work History
Onboarding Manager
Unateus
Remote
12.2023 - Current
- Maintained accurate records of employee data and documentation throughout the onboarding process, adhering to company policies and legal requirements.
- Served as a resource for managers seeking advice or assistance with their department''s unique onboarding needs.
- Monitored progress of new hires throughout the onboarding process, providing feedback and guidance as necessary.
- Collaborated with HR to develop targeted recruitment strategies, resulting in a higher quality talent pool.
- Efficiently managed budgets allocated to the Onboarding Department.
- Improved employee retention by executing comprehensive onboarding programs and providing ongoing support.
- Provided guidance and support to managers regarding new hire integration, performance management, and development plans.
- Developed strong relationships with hiring managers across various departments, ensuring a seamless transition for new employees into their respective teams.
- Trained new hires in technology required to access company systems and complete job tasks.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
OUTSOURCING CUSTOMER SERVICE
AA Rescue Nigeria Limited
Lagos, Lagos State
05.2022 - 11.2023
- Recruitment and selection of drivers/personnel: Involves screening drivers and personnel resumes, conducting interview & exams, and also performing background checks to ensure they meet the requirements
- Compliance and documentation: Ensuring drivers complies with the necessary documentation (Guarantor form)
- Performance and monitoring: I monitor the performance of drivers to ensure they meet the company standards and client expectations
- This involve doing a driving test for the driver
- Training and onboarding: Responsible for providing them with the necessary trainings and onboarding
- This includes familiarizing them with company policies, procedures and safety protocols
- Scheduling and deployment: ensuring drivers are properly verified before sending them to the deployment officer
Personal Assistant to the Managing Director
Abanik Oil & Gas
Ilorin, Kwara State
03.2020 - 05.2021
- Provided regular updates on ongoing projects keeping the Managing Director well-informed about progress and potential challenges.
- Streamlined daily operations for the Managing Director by coordinating meetings, preparing agendas, and taking minutes.
- Collaborated closely with various department heads to support cross-functional initiatives leading towards overall company objectives.
- Improved office efficiency with thorough organization of files and documents, both physical and digital.
- Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
- Maintained a well-organized filing system allowing easy access to important documents when needed.
- Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
- Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director.
- Gathered necessary documentation for meetings by liaising with internal team members or external partners effectively.
Sales Manager
Iya Kubu Enterprise
Chechnia Market, Kaduna State
01.2016 - 11.2020
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Higher Diploma in Physics & Electronics - Physics And Electronics
Kwara State Polytechnic
Ilorin, Kwara State 10.2021
National Diploma in Science Laboratory Technology - undefined
Senior Secondary Certification Examination (SSCE) - undefined
First Leaving Certificate - undefined
Bachelor Of Applied Science - Physics And Material Science
Kwara State University
Kwara State Skills
Problem solving skill
Proficient in Microsoft Word and Excel
Excellent communicator
Ability to plan and think strategically
Team player
Hardworking and diligent
Good public relation and positive attitude
Productivity
Empathetic
Personal Qualifications
- Higher Diploma in Physics & Electronics
- National Diploma in Science Laboratory Technology
- Senior Secondary Certification Examination (SSCE)
- First Leaving Certificate
Software
Timeline
Onboarding Manager
Unateus
12.2023 - Current
OUTSOURCING CUSTOMER SERVICE
AA Rescue Nigeria Limited
05.2022 - 11.2023
Personal Assistant to the Managing Director
Abanik Oil & Gas
03.2020 - 05.2021
Sales Manager
Iya Kubu Enterprise
01.2016 - 11.2020
Higher Diploma in Physics & Electronics - Physics And Electronics
Kwara State Polytechnic
National Diploma in Science Laboratory Technology - undefined
Senior Secondary Certification Examination (SSCE) - undefined
First Leaving Certificate - undefined
Bachelor Of Applied Science - Physics And Material Science
Kwara State University