Data analysis
SURAJUDEEN KHADIJAT ADEPOJU
Onboarding Manager
Lekki,LA
Summary
Dynamic professional with a proven track record of enhancing employee retention by developing comprehensive onboarding programs. Excelled in strategic planning and problem-solving, ensuring seamless integration of new hires. Skilled in Microsoft Word and Excel, demonstrating a strong ability to lead teams and improve processes. Cultivated lasting client relationships, significantly contributing to organizational growth.
Overview
9
9
years of professional experience
Work History
Onboarding Manager
Unateus
Remote
12.2023 - Current
- Maintained accurate records of employee data and documentation throughout the onboarding process, adhering to company policies and legal requirements.
- Served as a resource for managers seeking advice or assistance with their department''s unique onboarding needs.
- Monitored progress of new hires throughout the onboarding process, providing feedback and guidance as necessary.
- Collaborated with HR to develop targeted recruitment strategies, resulting in a higher quality talent pool.
- Efficiently managed budgets allocated to the Onboarding Department.
- Improved employee retention by executing comprehensive onboarding programs and providing ongoing support.
- Provided guidance and support to managers regarding new hire integration, performance management, and development plans.
- Developed strong relationships with hiring managers across various departments, ensuring a seamless transition for new employees into their respective teams.
- Trained new hires in technology required to access company systems and complete job tasks.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
OUTSOURCING CUSTOMER SERVICE
AA Rescue Nigeria Limited
Lagos, Lagos State
05.2022 - 11.2023
- Recruitment and selection of drivers/personnel: Involves screening drivers and personnel resumes, conducting interview & exams, and also performing background checks to ensure they meet the requirements
- Compliance and documentation: Ensuring drivers complies with the necessary documentation (Guarantor form)
- Performance and monitoring: I monitor the performance of drivers to ensure they meet the company standards and client expectations
- This involve doing a driving test for the driver
- Training and onboarding: Responsible for providing them with the necessary trainings and onboarding
- This includes familiarizing them with company policies, procedures and safety protocols
- Scheduling and deployment: ensuring drivers are properly verified before sending them to the deployment officer
Personal Assistant to the Managing Director
Abanik Oil & Gas
Ilorin, Kwara State
03.2020 - 05.2021
- Provided regular updates on ongoing projects keeping the Managing Director well-informed about progress and potential challenges.
- Streamlined daily operations for the Managing Director by coordinating meetings, preparing agendas, and taking minutes.
- Collaborated closely with various department heads to support cross-functional initiatives leading towards overall company objectives.
- Improved office efficiency with thorough organization of files and documents, both physical and digital.
- Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
- Developed strong relationships with clients by providing exceptional customer service during phone calls, emails, or face-to-face interactions.
- Maintained a well-organized filing system allowing easy access to important documents when needed.
- Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
- Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director.
- Gathered necessary documentation for meetings by liaising with internal team members or external partners effectively.
Sales Manager
Iya Kubu Enterprise
Chechnia Market, Kaduna State
01.2016 - 11.2020
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Higher Diploma in Physics & Electronics - Physics And Electronics
Kwara State Polytechnic
Ilorin, Kwara State 10.2021
National Diploma in Science Laboratory Technology - undefined
Senior Secondary Certification Examination (SSCE) - undefined
First Leaving Certificate - undefined
Bachelor Of Applied Science - Physics And Material Science
Kwara State University
Kwara State Skills
Problem solving skill
Personal Qualifications
- Higher Diploma in Physics & Electronics
- National Diploma in Science Laboratory Technology
- Senior Secondary Certification Examination (SSCE)
- First Leaving Certificate
Software
Timeline
Onboarding Manager
Unateus
12.2023 - Current
OUTSOURCING CUSTOMER SERVICE
AA Rescue Nigeria Limited
05.2022 - 11.2023
Personal Assistant to the Managing Director
Abanik Oil & Gas
03.2020 - 05.2021
Sales Manager
Iya Kubu Enterprise
01.2016 - 11.2020
Higher Diploma in Physics & Electronics - Physics And Electronics
Kwara State Polytechnic
National Diploma in Science Laboratory Technology - undefined
Senior Secondary Certification Examination (SSCE) - undefined
First Leaving Certificate - undefined
Bachelor Of Applied Science - Physics And Material Science
Kwara State University
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