Sunmisola Akerele
Lekki, Lagos
Summary
Conscientious and compassionate human resources professional with a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coachin,g and communication skills.
Overview
10
10
years of professional experience
1
1
Language
Work History
People Operations Manager
Fincra Technologies Limited
, Canada
05.2021 - Current
- Achieve 92% of vacant positions on the roadmap, and close out over 100 roles in Nigeria, Ghana, Kenya, and the UK.
- Responsible for full employee life cycle for 100+ employees across 4 Countries.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as a key advocate for various personnel issues.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Mitigated business risks by working closely with staff members and assessing performance.
- Eased team transitions and new employee orientation through effective training and development.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Spearhead the adoption of OKRs performance management framework & KPIs.
- Design, and implement performance training/capacity building across the board.
- Create an employee experience action plan including employer branding, employee value proposition, candidate experience, new hire onboarding e.t.c
- Design and implement talent management policies, retention, and engagement strategies and maintained a 7% attrition rate per annum
- Transform the total reward strategy by designing a competency matrix, grades/ levels, salary, and performance bonus structure, improving employee satisfaction by 14%.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
People Operations Manager
Spacefinish Design Africa Limited
Lagos, Nigeria
12.2019 - 04.2021
- Created accessible HR policies and procedures that are up-to-date, in line with local law, to build and improve organizational culture
- Build thoughtful people systems (e.g.compensation and benefits) that are rooted in local law and context but are systematic and equitable across the organization
- Work with a team of hiring managers to map new positions, including setting salary ranges, and crafting job descriptions
- Ensure a positive, empowering candidate experience, ran full-cycle hiring processes as needed, from sourcing candidates to conducting interviews, preparing offers, and eventual onboarding new employees
- Oversaw new employee orientation and partnered with hiring managers to build thoughtful and tailored onboarding plans and conduct initial goal-setting.
- Provided strategic direction and contributed to planning for employee and team professional development, leadership development and coaching, and succession planning
- Partnered with managers at all levels to develop management culture and practices, including staff training and development
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Maintained human resources regulatory compliance with local, state, and federal laws.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Consider and craft initiatives to facilitate learning and engagement, including pulse surveys, trainings, and resource curation.
Head of HR & Admin Analyst
Mainstreet Capital Limited
09.2017 - 11.2019
- Created an on/off boarding framework for new employees, employee playbook, and general company policies.
- Setup People Operations from scratch by managing registration of the company with relevant government statutory agencies
- Located and set up business operations at a new office location
- Participating in the design and ensuring implementation of Rewards strategy issues.
- Merit increase, salary surveys, comp & ben policies, market analysis); Conceptualizing and designing employee and executive compensation and benefits programs;
- Aligning employee pay levels with the external and internal value of jobs as well as employees’ performance in line with business needs, group rewards philosophy and strategy, industry best practices, and local legal requirements;
- Development & Implementation of executive graduate Internship Program
- Monitor KPIs and scorecards to assess the effectiveness and efficiency of HR;
- Perform analysis of organizational development and anticipate future employment needs. Served as brand ambassador at various career fairs or on-campus recruiting events
- Build and maintain relationships with passive candidates and create a pipeline for niche roles
- Drive business effectiveness through development and up to date maintenance of clear organization design, structure, and processes.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Recruited top talent to maximize profitability.
- Coordinated technical training and personal development classes for staff members.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Provided resolution to complex and confidential issues.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Human Resource Business Partner
NSIA Insurance Limited
Lagos, Nigeria
01.2014 - 09.2018
- Refinement of existing performance measurement system through design of conceptual framework and detailed design of KPIs and Scorecards
- Development of a succession planning pathway chart consisting of respective role career path and underlying competencies for success in the role
- Created a new orientation program and onboarding exercise that included additional information to allow all new hires understand the Company’s “big picture” for attainment
- Project managed the implementation of ISO 9001:2015 Quality Management System in collaboration with external consultant PWC
- Drove increased productivity and compliance through process improvements, standardization and simplification.Increased understanding and consistent application of company policies, procedures, and practices through training, coaching, one-on-one communication, and policy interpretation
- Work with the HR centres of excellence to drive the implementation of the talent agenda,focusing on short- and long-term priority items as agreed upon with leadership, e.g
- Recruitment, learning & development, performance management, employee engagement, benefit administration etc
- Led cross-functional operational readiness efforts for acquisitions and new office openings
- Identify creative solutions to unique challenges, deliver and execute people management initiatives.
Education
B.Sc - Economics
Achievers university Owo
MBA - Human Resource Management
Ahmadu Bello University
SHRM-SCP (in-view) - undefined
Human Resource Management
Lagos Business School
Associate - undefined
Institute of Personnel Management
Associate - undefined
Institute of Strategic Management of Nigeria
Skills
Compensation structuring
Succession planning
Workforce improvements
Team Building
Training programs
Talent management
Recruitment
Contract Negotiation
Benefits and compensation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Timeline
People Operations Manager
Fincra Technologies Limited
05.2021 - Current
People Operations Manager
Spacefinish Design Africa Limited
12.2019 - 04.2021
Head of HR & Admin Analyst
Mainstreet Capital Limited
09.2017 - 11.2019
Human Resource Business Partner
NSIA Insurance Limited
01.2014 - 09.2018
B.Sc - Economics
Achievers university Owo
MBA - Human Resource Management
Ahmadu Bello University
SHRM-SCP (in-view) - undefined
Human Resource Management
Lagos Business School
Associate - undefined
Institute of Personnel Management
Associate - undefined
Institute of Strategic Management of Nigeria