Sunday JOSEPH OLANIYAN
Head, Digital Banking
Lagos,Lagos
Summary
Award-winning professional in the fintech, payment, and digital banking industry with a proven track record of driving innovation and delivering exceptional results. Experienced in leading teams and implementing cutting-edge solutions that revolutionize the way businesses and consumers interact with financial services. Deep understanding of industry trends and regulations, combined with adaptability to rapidly evolving technologies. Valuable asset for any organization seeking to stay ahead in this dynamic landscape.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Head, E-business
SunTrust Bank Limited
01.2024 - Current
- Lead the e-business team and manage the day-to-day operations of the e-banking platforms, including online banking, mobile banking, cards, POS, ATM, and other digital channels
- Identify and evaluate new technologies, trends, and opportunities in the e-banking space and propose solutions that align with the bank's vision and goals
- Design and launch new e-banking products and services that meet the needs and expectations of the bank's customers and enhance the bank's competitive edge
- Monitor and analyze the performance and feedback of the e-banking solutions to drive improvement
- Ensure compliance with the regulatory and security requirements of the e-banking platform and maintain the highest standards of quality, reliability, and availability
- Collaborate with internal and external stakeholders, such as business units, IT, marketing, vendors, and regulators, to ensure the smooth and successful delivery of the e-banking projects and initiatives
- Develop and implement policies, procedures, and best practices for the e-business unit and provide training and guidance to the e-business staff and all staff of the bank
- Prepare and present reports and recommendations on the e-business activities and achievements to the senior management and the board of directors
Business Manager- Merchant Acquiring
Interswitch Limited
08.2021 - 12.2023
- Conceptualise and build business case and pricing models for the digital acquiring business portfolio
- Analyze and guide sales network on quality leads to generated per product across different sectors
- Identify and assess new business opportunities and potential markets for the payment gateway products and other merchant acquiring services
- Develop and implement business plans and pricing models for the merchant acquiring products and services, in alignment with the company's vision and goals
- Manage and maintain relationships with existing and prospective customers, such as merchants, acquirers, aggregators, and other stakeholders, and provide them with tailored solutions and support
- Collaborate with the Marketing/Product teams for demand generation and the delivery of quality sales kits for the Sales team
- Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
- Provide training plans and contents for assigned products for both in-house and external clients
- Keep abreast of trends and developments in the digital financial services markets
Product Manager- Transaction Banking
First Bank of Nigeria Limited
05.2021 - 08.2021
- Defining strategy for products based on overall direction of the bank
- Defining product budget/target and ensuring realization in collaboration with sales relationship managers
- Defining targeted market shares, sales forecasts and profitability objectives
- Creating new products and adapting existing ones to satisfy identified client/market needs
- Obtaining market intelligence reports and converting leads in collaboration with sales specialists
Client Implementation Specialist- Transaction Banking
Union Bank of Nigeria Plc
05.2019 - 05.2021
- Gathering of client requirements and development of appropriate solutions to fulfil the needs
- Ensuring industry awareness and innovatively developing solutions to meet anticipated needs
- Overseeing system integrations with client's and other third-party applications or ERP
- Managing clients' onboarding experience and providing post-implementation support
- Coordinating user training and handholding of corporate clients on payment and liquidity management platforms
- Driving product and strategic initiatives with clients and ensuring optimal user experience of payment platforms
E-Payment Product Manager
Union Bank of Nigeria Plc
01.2019 - 05.2021
- Drove the product strategy and initiatives for payments and collection solutions
- Advised and supported existing clients in problem definition and provision of appropriate solutions
- Managed the existing and developed new partnership with e-payment service providers
- Coordinated sales, project implementation and training for electronic payment and collection solutions
- Worked with DevOps team for solution integration to merchants' platforms
International Remittance Product Manager
Union Bank of Nigeria Plc
06.2015 - 01.2019
- Managed remittance products development, sales and marketing and the relationship with Money Transfer partners
- Managed projects for platform integrations and enhancement
- Defined, monitored and analyzed metrics for product improvements
- Identified and developed new business opportunities with MTOs and eligible sub-agents
- Organized and coordinated sales promotions to drive industry competitiveness
Regional E-business Representative
Union Bank of Nigeria Plc
11.2012 - 06.2015
- Managed and expanded e-banking business across branches in the region
- Develop new and manage existing strategic partnerships and alliances within the region
- Collaborated with product owners to develop hybrid e-banking solutions for cross-selling
- Periodically researched the market to understand current customers' needs and ensured they are met
- Technical support and training on all digital banking products and channels to bank staff and clients
POS Product Officer - Cashless Project
Union Bank of Nigeria Plc
02.2012 - 11.2012
- Develop and execute the Bank's POS business strategy and cashless policy roadmap
- Solicit merchant's POS requirements and ensure its fulfilment
- Manage the relationship with the PTSPs and switches on POS configuration and deployment
- Manages POS registration, deployment and support
- Responsible for the functionality and profitability of deployed POS terminals
- Seek out and develop new opportunities for expanding POS business
Branch Customer Service
Union Bank of Nigeria Plc
05.2009 - 02.2012
- Manage the account opening and maintenance enquiries and activities in the branch while also ensuring adequate compliance with procedures and guidelines
Education
PhD - Comparative Religions
University of Ilorin
Ilorin, Kwara StateMBA - Business Administration (Merit)
National Open University
Master of Arts - Comparative Religions (Merit)
University of Ilorin
Ilorin, Kwara StateBachelor of Arts - Comparative Religions (Second Class Upper)
University of Ilorin
Ilorin, Kwara StateSkills
Product Management
Electronic Banking / Payments Solutions
Business Development
Sales
Partnership Management
Cross-border Remittance
Fintechs
Training Facilitation
Accomplishments
- Onboard dozens of Payment Facilitators and double the Payment Gateway business portfolio within 2 years.
- Recognized for attaining digital fitness in Union Bank in quickest time., 01/2021
- Got two Employee Recognition Awards: mobile banking app revamp & exceptional dedication.
- 01/2017
- 01/2020
- Grew the Bank's remittance sales by 296%., 01/2017
- Semi-Finalist, African Entrepreneurship Award for Innovative Ideas., 01/2015
- Developed and pioneered the initiative for Regional E-product Sales in a bank., 01/2012
- Achieved Katsina State (NYSC) Merit Award for community service., 01/2008
Certification
Artificial Intelligence (AI) in Payments
Timeline
Artificial Intelligence (AI) in Payments
01-2025
Advance Payment Leadership Certificate
09-2024
Head, E-business
SunTrust Bank Limited
01.2024 - Current
Lean Six Sigma Yellow Belt
08-2021
Business Manager- Merchant Acquiring
Interswitch Limited
08.2021 - 12.2023
Product Manager- Transaction Banking
First Bank of Nigeria Limited
05.2021 - 08.2021
IBM Enterprise Design Thinking Practitioner
12-2020
Client Implementation Specialist- Transaction Banking
Union Bank of Nigeria Plc
05.2019 - 05.2021
E-Payment Product Manager
Union Bank of Nigeria Plc
01.2019 - 05.2021
International Remittance Product Manager
Union Bank of Nigeria Plc
06.2015 - 01.2019
Regional E-business Representative
Union Bank of Nigeria Plc
11.2012 - 06.2015
POS Product Officer - Cashless Project
Union Bank of Nigeria Plc
02.2012 - 11.2012
Branch Customer Service
Union Bank of Nigeria Plc
05.2009 - 02.2012
PhD - Comparative Religions
University of Ilorin
MBA - Business Administration (Merit)
National Open University
Master of Arts - Comparative Religions (Merit)
University of Ilorin
Bachelor of Arts - Comparative Religions (Second Class Upper)
University of Ilorin