A Creative and Result-driven Graduate of Medicine. An empathetic and compassionate individual with basic experience in caring of indisposed people. I have a strong motivation to learn, combine passion, knowledge and an inclusive skill-set towards creating enduring values in a challenging, rewarding, and supportive Organization.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
Work history
Health care teaching assistant
The MATUMAINI Initiative (Nongovernmental Organiza
Lagos, Nigeria
03.2022 - 02.2024
Provided thought opinions on ways to deliver the planned programs for the organization through advice, support, and resources
Evaluated the impact level of a care outreach to Modupe Cole Home for the Physically challenged students
Ensured a follow through on executing a welfare outreach to the Nigerian Correctional Centre in Ikoyi, Lagos, Nigeria
Pioneered innovative outreach strategies for underserved areas
Orchestrated successful health education drives, reaching 500+.
Educated families and communities on health issues, risk factors for disease and preventive techniques for common infections.
INTERN
Lagos State University Teaching Hospital (LUTH)
Lagos, Nigeria
02.2021 - 12.2022
Managed patient care at LUTH with a focus on treatment accuracy
Monitored clinical standards to ensure utmost accuracy in patient treatment
Supported doctors and nurses in medical procedures and patient care activities
Enhanced patient recovery rates through proactive care coordination
Assisted medical staff in enhancing patient care procedures effectively
Boosted team efficiency through optimized task delegation and workflow enhancements
Participated in health education campaigns and screenings for underserved communities
Provided emotional support to patients through active listening and compassion.
Visited households with individuals unable or unwilling to seek out medical care, monitoring and tracking special conditions.
Compiled data on community access and use of medical care, seeking opportunities to improve connections and individual outcomes.
Customer service representative
Life Cell
Kharkov, Ukraine
08.2018 - 11.2020
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Assisted customers with varying questions using product knowledge and service expertise.
Maintained excellent client satisfaction by providing in-depth support.
Answered customer telephone calls promptly and improved on-hold wait times.
Obtained feedback from customers to improve service experience.
Handled in-person, email and mailed correspondence.
Education
DOCTOR OF MEDICINE - Medicine
VN Karazin Kharkiv National University
Kharkiv, Ukraine
09.2013 - 06.2019
GCSEs -
Goodwill Secondary School
Lagos, Nigeria
09.2006 - 06.2011
Post Graduate Certificate - Health and Social System Navigation
Conestoga College
Kitchener Canada
05.2024 -
Skills
Effective communication
Empathy
Time management
Leadership
Delivers excellent customer experience, helping customers choose the right product and/or service their requirements
Great ability to multi-task, prioritise, and organise
Languages
English
Proficient (C2)
References
References available upon request.
Timeline
Post Graduate Certificate - Health and Social System Navigation
Conestoga College
05.2024 -
Health care teaching assistant
The MATUMAINI Initiative (Nongovernmental Organiza
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