Sunday Omokowajo
Waterloo,Ontario
Summary
A Creative and Result-driven Graduate of Medicine. An empathetic and compassionate individual with basic experience in caring of indisposed people. I have a strong motivation to learn, combine passion, knowledge and an inclusive skill-set towards creating enduring values in a challenging, rewarding, and supportive Organization.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
Work history
Health care teaching assistant
The MATUMAINI Initiative (Nongovernmental Organiza
Lagos, Nigeria
2022.03 - 2024.02
- Provided thought opinions on ways to deliver the planned programs for the organization through advice, support, and resources
- Evaluated the impact level of a care outreach to Modupe Cole Home for the Physically challenged students
- Ensured a follow through on executing a welfare outreach to the Nigerian Correctional Centre in Ikoyi, Lagos, Nigeria
- Pioneered innovative outreach strategies for underserved areas
- Orchestrated successful health education drives, reaching 500+.
- Educated families and communities on health issues, risk factors for disease and preventive techniques for common infections.
INTERN
Lagos State University Teaching Hospital (LUTH)
Lagos, Nigeria
2021.02 - 2022.12
- Managed patient care at LUTH with a focus on treatment accuracy
- Monitored clinical standards to ensure utmost accuracy in patient treatment
- Supported doctors and nurses in medical procedures and patient care activities
- Enhanced patient recovery rates through proactive care coordination
- Assisted medical staff in enhancing patient care procedures effectively
- Boosted team efficiency through optimized task delegation and workflow enhancements
- Participated in health education campaigns and screenings for underserved communities
- Provided emotional support to patients through active listening and compassion.
- Visited households with individuals unable or unwilling to seek out medical care, monitoring and tracking special conditions.
- Compiled data on community access and use of medical care, seeking opportunities to improve connections and individual outcomes.
Customer service representative
Life Cell
Kharkov, Ukraine
2018.08 - 2020.11
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained excellent client satisfaction by providing in-depth support.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Obtained feedback from customers to improve service experience.
- Handled in-person, email and mailed correspondence.
Education
DOCTOR OF MEDICINE - Medicine
VN Karazin Kharkiv National University
Kharkiv, Ukraine 2013.09 - 2019.06
GCSEs -
Goodwill Secondary School
Lagos, Nigeria 2006.09 - 2011.06
Post Graduate Certificate - Health and Social System Navigation
Conestoga College
Kitchener Canada 2024.05 -
Skills
- Effective communication
- Empathy
- Time management
- Leadership
- Delivers excellent customer experience, helping customers choose the right product and/or service their requirements
- Great ability to multi-task, prioritise, and organise
Languages
English
Proficient (C2)
References
References available upon request.
Timeline
Post Graduate Certificate - Health and Social System Navigation
Conestoga College
2024.05 -
Health care teaching assistant
The MATUMAINI Initiative (Nongovernmental Organiza
2022.03 - 2024.02
INTERN
Lagos State University Teaching Hospital (LUTH)
2021.02 - 2022.12
Customer service representative
Life Cell
2018.08 - 2020.11
DOCTOR OF MEDICINE - Medicine
VN Karazin Kharkiv National University
2013.09 - 2019.06
GCSEs -
Goodwill Secondary School
2006.09 - 2011.06