Suliat Adewunmi Adediran
Lagos,Nigeria
Summary
CAREEROBJECTIVE A graduate of English Language from Obafemi Awolowo University with a working knowledge in Public Relations and Customer Service. Adept in checking the condition and provision of emergency equipment and information for passengers. Seeking to utilize communication and presentation skills to ensure the safety and welfare of passengers thereby contributing towards organizational goals and objectives Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills. Reliable Flight Attendant with a wealth of expertise in the airline industry. Offering a superb work ethic and a motivated, service-driven personality. Looking to join a top carrier.
Detail-driven Compliance Officer focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews. Proficient in Microsoft word.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work History
Public Relations Officer
FEDERAL AIRPORTS AUTHORITY OF NIGERIA
Lagos
03.2014 - 02.2015
- Handled daily press monitoring, co-ordinates all public relations activities of the airport, liaised with the media and ensured mutual relationships between the airport and the media
- Implemented co-operation policies or public relations in the overall interest of the authority.
- Gathered information on customer opinions and adjusted plans to capitalize on current trends.
- Communicated with media weekly to build relationships and optimize press coverage.
- Produced and distributed internal and external communications.
- Maintained proactive media relations program by distributing news releases for placement, building strong relationships and monitoring media.
Administrative Officer
Takushe Korori Limited
Lagos
03.2015 - 05.2019
- Overseeing administrative operations related to budgeting, contracting and project planning and management processes
- Proofreading and editing contracts, presentations, and other documents used by the company
- Accountable for the smooth operation of the office support work and related systems within the departmental or equivalent front office by assuming primary responsibility for organizing and coordinating workflow
- Coordinating schedules, arranging meetings, distributing memos and ensuring that everyone is kept current of necessary company news and information
- Maintained protocol throughout routine work days and special events.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
KYC Officer
AIRTEL NIGERIA (Outcess Solutions Limited)
Lagos, Lagos Nigeria
06.2019 - Current
- Reduce poor data quality of KYC registrations received from the field, to impose stiff penalties on agents found to be making fraudulent and poor-quality registrations.
- Approve correct and compliant sim card registrations.
- Gathered, organized and evaluated data to make accurate assessments of current operations.
- Monitored data export from internal and external systems, identifying and reporting potential risks.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
- Managed practical action plans to respond to audit discoveries and compliance violations.
Education
Bachelor of Arts - English Language
Obafemi Awolowo University
Osun State Nigeria 09.2008 - 03.2013
High School Diploma -
Federal Government Girls’ College
Oyo, Nigeria 09.2000 - 07.2006
Cabin Crew Ab Initio - Cabin Crew
Landover Aviation Business School
Lagos Nigeria 07.2018 - 08.2018
Skills
Public Relations
Time management
Information gathering
Strategic planning
Business correspondence
Strategic corporate guidance
Communications management
Media relations
Fact checking
Timeline
KYC Officer
AIRTEL NIGERIA (Outcess Solutions Limited)
06.2019 - Current
Cabin Crew Ab Initio - Cabin Crew
Landover Aviation Business School
07.2018 - 08.2018
Administrative Officer
Takushe Korori Limited
03.2015 - 05.2019
Public Relations Officer
FEDERAL AIRPORTS AUTHORITY OF NIGERIA
03.2014 - 02.2015
Bachelor of Arts - English Language
Obafemi Awolowo University
09.2008 - 03.2013
High School Diploma -
Federal Government Girls’ College
09.2000 - 07.2006