Success Mololuwa Adenikinju
Lagos
Summary
As implementation professional, successfully led projects that streamlined operational workflows and improved client satisfaction. Strong focus on team collaboration and achieving results. Demonstrated expertise in software integration and project management, adapting to changing priorities with ease.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Implementation Engineer
Hydrogen Payment Company
Lagos, Nigeria
07.2024 - Current
- I currently work with the team that Design the payment systems, including card payment processing, to ensure scalability, security, and compliance with industry standards (e.g., PCIDSS).
- Currently work with all stake holder to we are able Integrate card payment systems with existing infrastructure, ensuring seamless interactions and data exchange.
- I also Conduct thorough tesTing and quality assurance to ensure the implemented systems meet requirements and are free from defects.
- I currently work closely with cross-functional teams, including development, operations, and business stakeholders, to ensure successful implementation and maintenance of card payment systems.
Implementation Engineer
CORALPAY Technology (Nig.) Limited
Lagos, Nigeria
11.2023 - 07.2024
- Gather and analyze metrics from opera;ting systems as well as applications to assist in performance tuning and fault finding.
- Partner with development teams to improve services through rigorous testing and release procedures.
- Participate in system design consulting, platform management, and capacity planning.
- Balance feature development speed and reliability with well-defined service-level objectives.
Technical Support and Azure Devops Engineer
POLARIS Bank Limited (Digital Banking Group - Vulte by Polaris)
Lagos, Nigeria
07.2023 - 12.2023
- Manage a team of Server and Network administrators, Helpdesk and Desktop Support team.
- Be responsible for the IT Infrastructure consisting of Servers, Network, Desktops, BCP/DR planning and Software Asset Management.
- Manage projects that include setting up of IT Infrastructure at new facilities, enhancements in the existing IT Infrastructure and its maintenance.
- Defining and setting development, test, release, update, and support processes for DevOps opera;on.
- I Encouraged the building of automated processes wherever possible.
- I carried out Incidence management and root cause analysis for technical issues.
- Selecting and deploying appropriate CI/CD tools.
- Strive for continuous improvement and build continuous integra;on, continuous development, and constant deployment pipeline (CI/CD Pipeline).
- Mentoring and guiding the team members.
SITE RELAIBILITY AND TECHINICAL SUPPORT ENGINEER
Access Bank Plc (Digital SoluLons - Digital Loans, USSD and Payment Switches)
06.2022 - 07.2023
- Manage a team of Server and Network administrators, Helpdesk and Desktop Support team.
- Be responsible for the IT Infrastructure consisting of Servers, Network, Desktops, BCP/DR planning and Software Asset Management.
- Manage projects that include setting up of IT Infrastructure at new facilities, enhancements in the existing IT Infrastructure and its maintenance.
- Prepare the functional specification for the internal system changes and report modification as required and for the new report requirement.
- Providing Technical and Functional Application Support to users.
- Manage the External Service Providers and drive adherence of SLA's.
- Prepare the incidence report for the issues not resolved locally. Co-Ordinate with support team on issues raised by the users which are not resolved.
- Manage the project activities for all project phases, including initiation, planning, execution, monitoring, control and closure for a new ERP.
Application Support Specialist
Access Bank Plc (Digital Payment and E-commerce)
Lagos, Nigeria
07.2021 - 06.2022
- Ensure and enforce agreed-upon application best practices, as well as evaluate systems to ensure regulatory compliance or change management standards are met.
- Monitor all performance data for various production systems, as well as detect and offer solutions to all technical concerns.
- Manage engagement with 3rd party vendors and switching processors on several host to host integra;on required to drive the card processing business.
- Maintaining high availability for all assigned important services and related business-impacting services through routine maintenance, inspections, and monitoring.
- Collaborate with the software vendor to resolve application issues in the short and long term (root cause).
- Troubleshoot errors and application issues through periodic tes;ng, service desk tickets, error log analysis, and other approaches.
- Provide extensive Root Cause Analysis of application issues within agreed-upon SLA.
- Set up all server parameter required for the deployment of new web application (IIS).
- Act as a technical resource throughout projects.
- Organize trainings and technical sessions for the first and second level support teams.
- Gather information, research, and scope systems on a regular basis for complex issues, enhancement, and continuous service improvement.
APPLICATION SUPPORT ENGINEER
Access Bank Plc (Digital channels -Mobile ApplicaLon)
Lagos Nigeria
11.2020 - 07.2021
- Provision of technical resources for e-channels-related projects.
- Ensured 99.9% uptime of the banks' Electronic Payments and Collections Platform and E-channels platforms by Monitoring, maintenance, enhancement, and support of systems performance, to provide 24/7 availability to all bank customers and generate income for the bank.
- Deployed all E-Payments applications, both in-house and third-party developed to production.
- Install and prepare tools required for proper functioning of website front line applications on regular basis.
- Perform root cause assessment and debug all issues on server domain, and availability of applications.
- Provide support and identify all issues and prepare appropriate documentation all issues and solutions.
EXECUTIVE TRANIEE
Access Bank Plc
11.2019 - 10.2020
- I gained 11 Month years of invaluable practical experience in customer service, people and issue management.
- Acquisition of knowledge of banking and payment across the bank's electronic channels.
- Satisfactory service ra;ng for customer service.
Education
Certificate in Banking And Finance -
Access Bank School of Banking Excellence
Lagos05-2020
Bachelor of Science (B.Sc.) -
Federal University of Agriculture
Abeokuta, Ogun State04-2018
Skills
- Waterfall
- Agile/Scrum
- Kibana
- Azure Devops
- Jira
- SQL Server
- My SQL
- Oracle SQL
- Window
- linux
- Mobile Testing
- Android
- IOS
- Git
- GitHub
Certification
- Microsoft Azure Fundamentals
- Enterprise Design Thinking Practitioner
- Associate Member of the Chartered Institute of Bankers of Nigeria
- Member of Nigeria Institute of Management (NIM)
- Certificate on Leadership Mastery by Certified Board of Administrators of Nigeria
Languages
English
Full Professional
Timeline
Implementation Engineer
Hydrogen Payment Company
07.2024 - Current
Implementation Engineer
CORALPAY Technology (Nig.) Limited
11.2023 - 07.2024
Technical Support and Azure Devops Engineer
POLARIS Bank Limited (Digital Banking Group - Vulte by Polaris)
07.2023 - 12.2023
SITE RELAIBILITY AND TECHINICAL SUPPORT ENGINEER
Access Bank Plc (Digital SoluLons - Digital Loans, USSD and Payment Switches)
06.2022 - 07.2023
Application Support Specialist
Access Bank Plc (Digital Payment and E-commerce)
07.2021 - 06.2022
APPLICATION SUPPORT ENGINEER
Access Bank Plc (Digital channels -Mobile ApplicaLon)
11.2020 - 07.2021
EXECUTIVE TRANIEE
Access Bank Plc
11.2019 - 10.2020
Certificate in Banking And Finance -
Access Bank School of Banking Excellence
Bachelor of Science (B.Sc.) -
Federal University of Agriculture