STEPHEN OSAGUE OBASEKI
Community Manager
Ikeja ,Nigeria
Summary
Multi-skilled technician in the fields of Electrical, Mechanical, Automation ,work ethic and Industrial Electronics. Highly motivated with very good work ethics and adaptability to new technologies.
An innovative and self-aware team player with an excellent knowledge of organizing document and work done.
Hardworking and passionate job seeker with strong organizational skills,ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
Binance Angel
binance.com
Ikeja, Lagos State,nigeria
02.2020 - Current
- Help new user
- Test and give feedback for beta version
- Organizing online and offline event and meet ups
- Help maintain and moderate online and offline community engagement
- Creating online content and guild on how to use platform for user
- Ability to give market feedback and suggestion
- Using social media to engage user,respond to question or complaint and promote company initiative
- Grow and manage local online and offline community
- Create,translate content for safe protocol focusing on local market
- Using social media to engage user,respond to question or complaint and promote company initiatives
- Build and grow robust marketing campaign for safe-protocol
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Received and processed stock into inventory management system.
- Used Microsoft Word and other software tools to create documents and other communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Community Manager
safe protocool
Ikeja , Lagos State,nigeria
05.2021 - 09.2021
- Help shape safe protocol brand
- Manage new media partnership end to end to drive measurable growth
- Reach ambitious growth of KPI
- Report on effectiveness of campaigns
- Used Microsoft Word and other software tools to create documents and other communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers
- Increased office organization by creating filing systems and managing confidential information carefully
- Resolved user issues quickly and increased user retention by 10%
- Worked with customer support to keep 5% of open issue solve
Technician
Rensource Energy
Ikeja, LA
01.2018 - 01.2020
- Warehouse supervisor and quality control
- Tracking,recording and storing of material
- Determined maintenance requirements and assigned repairs to qualified employees
- Performed complex mechanical alignments and equipment calibration to meet quality standards
- Monitored and enforced safety measures to mitigate hazards
- Tested components and systems to evaluate performance and identify concerns
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks
- Applied critical thinking and research to address complex issues
- Inspected equipment to identify areas of wear or causes of malfunctions
- Addressed routine equipment maintenance according to established schedule
- Performed troubleshooting and diagnosis on malfunctioning equipment
- Observed equipment operation to diagnose and troubleshoot reported issues
- Completed job reports and logs immediately following service calls
- Read manuals and manufacturer instructions to install and troubleshoot devices
- Maintained quality assurance and customer satisfaction objectives
- Prioritized tasks and planned workflows to meet operational targets
- Tracked and recorded parts and labor costs related to each service call
- Drafted preventive maintenance schedule to support equipment longevity
- Mentored junior technicians in maintenance, repair and reporting duties
Education
Higher National Diploma - Electrical Engineering
YABA COLLEGE OF EDUCATION
LAGOS NIGERIA 01.2022 - Current
National diploma - Electrical Engineering
YABA COLLEGE oF TECHNOLOGY
LAGOS NIGERIA 04.2017 - 04.2020
Some College (No Degree) - Electron-mechanics
INSTITUTE oF INDUSTRIAL TECHNOLOGY
LAGOS NIGERIA 10.2014 - 10.2016
High School Diploma -
TADDAY SECONDARY SCHOOL
LAGOS NIGERIA 04.2008 - 04.2014
Skills
MECHANICAL SKILLSundefined
Timeline
Higher National Diploma - Electrical Engineering
YABA COLLEGE OF EDUCATION
01.2022 - Current
Community Manager
safe protocool
05.2021 - 09.2021
Binance Angel
binance.com
02.2020 - Current
Technician
Rensource Energy
01.2018 - 01.2020
National diploma - Electrical Engineering
YABA COLLEGE oF TECHNOLOGY
04.2017 - 04.2020
Some College (No Degree) - Electron-mechanics
INSTITUTE oF INDUSTRIAL TECHNOLOGY
10.2014 - 10.2016
High School Diploma -
TADDAY SECONDARY SCHOOL
04.2008 - 04.2014
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