Stephenie Mezie-Okereke(Okoye)
Scientists
Abuja,Nigeria
Summary
Professional Summary I am a dedicated professional in my skills, with demonstrated strength in caregiving in real-time. Good at identifying problems and building successful solutions. I hold excellent verbal and written communication culture with a strong background in cultivating positive relationships and exceeding goals. My cutting-edge strategy is to deliver the visions and set goals within deadlines.
Overview
13
13
years of professional experience
12
12
years of post-secondary education
Work History
Medical Laboratory Marketer
Queens Clinic Wuse Zone 6
Abuja, Federal Capital Territory
09.2022 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
- Delivered services to customer locations within specific timeframes.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Company Agent
Coway/Neuratech Nig Ltd
Federal Capital Territory, Abuja
11.2021 - 08.2022
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased customer satisfaction by resolving issues.
- Improved operations through consistent hard work and dedication.
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
Chief Executive Director
Lorble Diagnostic Ltd
Federal Capital Territory, Abuja
01.2020 - 09.2021
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Received and processed stock into inventory management system.
Medical/Market Development Executive
Pinecrest Healthcare Ltd/Rapidcheck Diagnostic Ltd
Lagos, Ajah
07.2012 - 09.2019
- Developed insights on marketing campaigns to assess performance against goals.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Continually maintained and improved company's reputation and positive image in markets served.
- Planned and implemented studies to assess market conditions and evaluated results to enhance marketing campaigns.
- Generated Number% in sales through effective networking and marketing strategies to grow new business and increase productivity.
- Met deadlines, exceeding expectations and effectively rolling out Type campaign.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading industry partners.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Pharmacy Assistant
Exclusive Stores Pharmacy
Federal Capital Territory, Abuja
06.2009 - 09.2011
- Kept pharmacy counter and related areas clean, neat and organized.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Updated computer system with current customer, payment and inventory information.
- Merchandised over-the-counter goods and rotated stock.
- Prepared bills for clients and submitted required paperwork to insurance companies.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Received, processed and entered prescription orders into pharmacy databases.
- Distributed medicine and supplements from stock containers to correct packages.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Typed and printed out prescription and medication labels.
Nurse/Mid-wife Assistant
Queen Of Apostles Hospital
Obiaruku, Delta
03.2008 - 04.2009
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Performed routine wound care and dressing changes on schedule.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Followed proper procedure for installation and removal of catheters, IVs and PIC lines.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
Education
West Afican Examination Council Certificate - High School Science Subjects
Odegu Community Secondary School
Rumewor- Rivers State 09.1996 - 06.2002
BSc. Microbiology - Biology
University of Abuja
Nigeria 02.2017 - 10.2022
Interim Joint Matriculation Board Certificate - Science
Ahmadu Bello University
Zaria 06.2015 - 02.2016
Skills
Make-overartistHairdresser
Marketing strategy
DevelopmentMultitaskingWrittenCommunicationContentwritingCaregivingCriticalthinkingExperienceMARCH2008-APRIL2009NurseandMidwifeAssistantQueenofApostlesHospitalObiarukuDelta-StateTakingpatientsVitalSignsBedmakingWounddressingDishingandgivenprescribeddrugs
ReportwritingJUNE2009-SEPTEMBER2011PharmacySalesAssistantExclusiveStoresPharmacyAbuja,NigeriaStockandInventorytakingCoordinatednewsupplyorders,processedDeliveries,andrestockedshelvesKeptstockfreshwithregularrotationandRemovalofexpiredproductsSatisfycustomerswithinformedandfriendlyServicefordiversepharmacyproductandOrganizedsafeandcompletedisposalDispensingalreadyprescribedovertheCounterdrugsJULY2012-SEPTEMBER2019MarketDevelopmentExecutiveRapidcheckDiagnosticLtdLagos,NigeriaCapitalizedonemergingopportunitiesConsistentlytrackingmarketstostayontopOftrendsManagedproductdistributionbynegotiatingContractswithvendorsanddistributorsAchievedprofittargetswithbalancedStrategicpricingstructuresTroubleshotproblemsanddevelopedSuccessfulsolutionsWorkedeffectivelywithdiverseteamtoAccomplishdailyobjectivesandmeetlong-TermgoalsIdentifiedpotentialmarketsforproductsorServiceswitheconomicandcommercialSurveysServedcustomersbygoingabove-and-BeyondtoofferexceptionalsupportforallNeedsJANUARY2020-SEPTEMBER2021ChiefExecutiveOfficerLorbleDiagnosticLtdAbuja,NigeriaImportationofChemistryReagentsImportationofAnalyzersRecruitmentandTrainingofEmployeesDECEMBER2021-2022MarketingAgentCoway/NeutratechAbujaNigeriaLookingoutforprospectiveClientsEstablishCustomerAppointmentDetailingofProducttoClientSalesAftersalessupportEducation SEPTEMBER1996-JUNE2002WestAfricanExaminationCouncilOdeguCommunitySecondarySchoolJUNE2015-FEBUARY2016Advance-LevelAhmaduBelloUniversityZariaFEBRUARY2017-AUGUST2022BachelorofScienceinMicrobiologyUniversityofAbuja,Abuja,NigeriaAwardofExcellenceBestEntrepreneurrprenuerAUGUST2021(ONLINECOURSES)ContentCopyWritingandFreelancingFcubeAcademy,Abuja,NigeriaDECEMBER2021(ONLINECOURSE)LeadershipManagementinhealthUniversityofWashingtonAWARDSBestFemaleEntrepreneur2018CertificateofAppreciationofCompanyGrowth2019FOREIGNCOMPANIESINBUSINESSPARTNERSHIPCTKCaliforniaNSBiotecEgyptCompany representation
Agent relations
Company product expertise
Company ambassador
Company representation
Guest Services Agent training
New agent training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Medical Laboratory Marketer
Queens Clinic Wuse Zone 6
09.2022 - Current
Company Agent
Coway/Neuratech Nig Ltd
11.2021 - 08.2022
Chief Executive Director
Lorble Diagnostic Ltd
01.2020 - 09.2021
BSc. Microbiology - Biology
University of Abuja
02.2017 - 10.2022
Interim Joint Matriculation Board Certificate - Science
Ahmadu Bello University
06.2015 - 02.2016
Medical/Market Development Executive
Pinecrest Healthcare Ltd/Rapidcheck Diagnostic Ltd
07.2012 - 09.2019
Pharmacy Assistant
Exclusive Stores Pharmacy
06.2009 - 09.2011
Nurse/Mid-wife Assistant
Queen Of Apostles Hospital
03.2008 - 04.2009
West Afican Examination Council Certificate - High School Science Subjects
Odegu Community Secondary School
09.1996 - 06.2002