Udofia Edet Ekom
Lagos
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Manager (JollofKitchen)
Estuary Business Solutions Limited
02.2025 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
Business Support Analyst/ Admin & Finance Support
Estuary Business Solutions Limited
03.2024 - 01.2025
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
- Reduced discrepancies in accounts receivable by closely monitoring customer payments and following up on overdue balances.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Proved successful working within tight deadlines and a fast-paced environment.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Collaborated with cross-functional teams to achieve project goals and ensure successful implementation of new systems.
Teacher
Command Children School
02.2024 - 08.2024
- Delivered engaging lessons and created tailored educational materials
- Maintained detailed student progress records and provided feedback
- Collaborated with other educators and stakeholders to achieve academic goals
Admin/Finance/HR Officer
Neofocus Technologies Limited
02.2022 - 01.2024
- Managing office operations and ensuring smooth day-to-day activities
- Supervising administrative staff and providing guidance and support
- Maintaining office records, files and databases
- Overseeing accounts payable, accounts receivable, and payroll
- Coordinating recruitment, hiring, and onboarding processes
- Providing support for employee relations, conflicts and performance management
Branch Manager
El Noel Limited
06.2020 - 01.2021
- Directed branch operations, including customer service, HR, and sales
- Assessed market conditions to identify and leverage sales opportunities
- Developed business plans and set key performance metrics
- Managed budget allocations and optimized resource use
- Improved branch performance, achieving a 30% increase in sales revenue
- Successfully implemented training programs, enhancing team productivity by 20%
Brand Ambassador
Nigerian Bottling Company
05.2018 - 10.2018
- Promoted products through social media campaigns and events
- Built and maintained relationships with potential and existing customers
- Assisted in organizing marketing events and collecting customer feedback
Education
B.Sc. (Hons) - Accounting
University of Abuja
01.2017
Diploma - Accountancy
University of Maiduguri
Maiduguri, Borno01.2013
Skills
- Administration & Leadership: Office management, team development, and strategic planning
- Finance & Analysis: Bookkeeping, budgeting, data analysis, and reporting
- Business administration
- Operations management
- Staff management
- Staff training
- Technical Proficiency: MS Office, and accounting software
- Interpersonal Skills: Client management, communication, and collaboration
Certification
- Diploma in Computer Applications (MS Office) | 2015
- Diploma in Accounting Applications (Peachtree) | 2019
- Certificate in Bookkeeping | 2021
- Associate Member, Chartered Institute of Personnel Management (CIPM) | 2023
- Payroll Administration – Piston & Fusion Business Academy | 2024
Timeline
Business Manager (JollofKitchen)
Estuary Business Solutions Limited
02.2025 - Current
Business Support Analyst/ Admin & Finance Support
Estuary Business Solutions Limited
03.2024 - 01.2025
Teacher
Command Children School
02.2024 - 08.2024
Admin/Finance/HR Officer
Neofocus Technologies Limited
02.2022 - 01.2024
Branch Manager
El Noel Limited
06.2020 - 01.2021
Brand Ambassador
Nigerian Bottling Company
05.2018 - 10.2018
Diploma - Accountancy
University of Maiduguri
B.Sc. (Hons) - Accounting
University of Abuja