Research
Stephen Obijiaku
Security & Data Analyst
Lagos,LA
Summary
Data analyst bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Freelance Analyst
Self employed
Lagos , Lagos
12.2020 - Current
- Conducted extensive internet research to provide facts and statistics for articles and blogs.
- Provided deligent jobs in data entry, article writing , proofreading and editing.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Created concise, eye-catching headlines and copy on Health and Technology related topics.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Sales Manager
ShopTopUp
Lagos, Lagos
03.2020 - 08.2020
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue .
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Supply Chain Intern
Seplat Petroleum Development Company
Ikoyi, Lagos
09.2018 - 01.2019
- Record keeping of contract processes before full execution and hardcopy files of contract documents after its fully executed.
- Analyzed statistical data and reports to determine trends in performance.
- Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
- Maintained EDMS database for with contract, vendor and customer information .
- Proofreading and editing contract documents before printing for vendors signature.
- Effectively communicating with vendors to give necessary information regarding to the state of the being-processed contract document.
Education
Bachelor of Science - Agronomy And Crop Science
Federal University of Technology Owerri
Imo State, Nigeria 10.2014 - 12.2019
Skills
Proofreading
undefinedAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved an outstanding position and an Editor's Choice Award in an international essay competition organized by Monomosumi .
- Recovered lost company's Data through the use of Data Recovery Software.
Certification
[Introduction to Cybersecurity], [SkillUp] - [3weeks]
Interests
Music
Technology
Sport
Timeline
[Introduction to Cybersecurity], [SkillUp] - [3weeks]
09-2021
[Google analytics] Training - [2 months]
09-2021
[Jobberman Accelerated Softskills Course], [Coursera] - [1 month]
07-2021
Freelance Analyst
Self employed
12.2020 - Current
Sales Manager
ShopTopUp
03.2020 - 08.2020
Supply Chain Intern
Seplat Petroleum Development Company
09.2018 - 01.2019
Bachelor of Science - Agronomy And Crop Science
Federal University of Technology Owerri
10.2014 - 12.2019
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