Stephen nwafor
Abuja , F.C.T,Nigeria
Summary
Dynamic and dedicated driver with proven expertise at Chelsea Hotel, excelling in vehicle inspection and route optimization. Recognized for delivering exceptional customer service while ensuring safety compliance and maintaining accurate logs. Adapted routes efficiently, enhancing guest satisfaction and operational effectiveness. Committed to upholding high standards in all driving practices.
Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.
Overview
14
14
years of professional experience
1997
1997
years of post-secondary education
Work History
Driver
Chelsea Hotel
Abuja, NG
11.2011 - Current
- Assisted guests with luggage and special requests during transfers.
- Maintained cleanliness and organization of vehicle interior and exterior.
- Coordinated with front desk staff for timely pick-up and drop-off schedules.
- Followed traffic regulations to ensure safe driving practices at all times.
- Provided exceptional customer service while interacting with hotel guests.
- Monitored vehicle performance and reported maintenance needs promptly.
- Adapted routes based on real-time traffic conditions for efficiency.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Maintained accurate logs of vehicle inspections and repair status.
- Assisted with loading and unloading freight when necessary.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Education
Ogbogbo Baptist Grammar School
Ogun, Nigeria Skills
- Vehicle inspection
- Route optimization
- Safety compliance
- Log maintenance
Languages
English
First Language
Yoruba
Beginner (A1)
A1
Timeline
Driver
Chelsea Hotel
11.2011 - Current
Ogbogbo Baptist Grammar School