Project management
Stephanie Obiano
Business Analyst Director
Victoria Island
Summary
Stephanie has gathered a wealth of experience from her various job roles where she developed clear competencies and capabilities particularly in Business analysis ,administration, marketing, sales and customer service and she is also bi-lingual Her various Job roles have helped in Developing good organizational, people management and communication skills. She is innovative and dynamic, always ready to take on new challenges and possesses excellent interpersonal skills with an exceptional capacity for teamwork.
Overview
26
26
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
COO
FUR ALLE LIMITED
01.2014 - Current
- Providing leadership and management
- Oversee Fur Alle ‘s operations
- Ensuring that Fur Alle increases its profitability and increase its market share
- Continually keep abreast of competitors to ensure we have a competitive edge.
- Build strategic business relationships to enhance growth
- Responsible for managing our financial resources as well as our physical resources.
- Help in building teams and ensuring we achieve our targets by developing and implementing training programme.
- Champion social responsibility for the company there by adding value to the community
- Business development responsibilities inclusive
Business Development Manager
FUR ALLE LIMITED
12.2012 - Current
- Led projects design teams for product registration and launches
- Design and management of events and CSR projects for client companies
- Responsible for driving revenue and achievement of profit targets
- Champion market feedback to the business on competitive products services and prospect needs
- Lead product development initiatives to suit clients markets needs
- Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas
- Take ownership of the management of the sales and marketing functions of the business
- Drive increased revenue and profit to achieve the Company`s ambitious growth
- Working to stringent targets, I am required to adopt a professional and knowledgeable approach to each new business call
- Planning and coordinating the implementation of business plans and the penetration of new markets
- Responsible for research and development as well as core sales and marketing responsibilities
Team Head Marketing and Sales
Arik Air Nig Ltd.
05.2008 - Current
- With a total of 22 team members directly under my supervision in Lagos Corporate sales, my responsibility includes but not limited to providing the team with extensive information towards a set goal and objective and ensuring the objectives are achieved.
- Supervise the daily update of the spread sheet to meet up with the day’s assignment.
- As a team leader I am fully involved in marketing and also have a marketing team I supervise not just limited to my immediate location but also in the west coast operations and this also includes closing of business deals and signing up of new clients.
- I am directly involved in the daily customer relationship management both internally and externally subsequently rendering a superior service to ensure good customer satisfaction by way of meeting their needs in responding to mails and phone calls.
- I am responsible for the creation and maintenance of the data base of our corporate clients using excel spreadsheet as well as monitor feedback on all clients both existing and prospective ones.
- As a team leader, I am responsible for correspondence either letter writing or e-mails between the unit and clients.
- I work with the manager on measures for meeting monthly target as well as take a pew as the manager in his absence.
- I proof read and make corrections where necessary on all write ups and proposals presented by the team before passing it on to the appropriate destination.
- I am in charge of developing monthly work schedule roaster for members of the team as well as assign location for their respective duties.
Corporate Sales (Key account officer)
Arik Air Nig Ltd.
01.2008 - Current
- My duties includes but not limited to Marketing of Arik brand
- Communicating effectively with representatives of corporate clients through e-mails, Telephones and one on one interaction.
- Subsequently liaising extensively with potential partners and customers at all times as well as validating Spreadsheets, administering invoices and monitor to ensure prompt payment.
- I am also responsible for the official translation of foreign language (French) to English Language.
- I handle travel bookings as well as ensuring proper billings in terms of Sales of tickets, excess baggage and other areas where applicable.
- I am responsible for visiting our existing clients to ensure affable business relationship while developing new clientele base, I also ensure a consistent repeat of business from the afore mentioned.
- Letter preparation and team report is my sole responsibility as this aids the evaluation of the team by the supervisor.
- I personally handle and prepare confidential information on definite project and day-to-day activities as relates to the unit and the organization at large, while acting as the central information source; I disseminate the scheduled reports and information at different phases of the project to the end users.
- I single-handedly research, compile, process and coordinate projects on airline route expansion and service quality improvements.
- I am Involved in knowledge development of my subordinates and contemporaries by way of Training.
- Also personally involved in attending clients needs by addressing their concerns and all transaction related problems.
Team Member of the Strategic and Planning Team
Arik Air Nig Ltd.
01.2008 - Current
- I functioned as a team member of the strategic and planning team for the set up of Arik Niger and other African countries.
Administrator/Team Head Marketing and Sales
Arik Air Nig Ltd.
04.2012 - 11.2012
- Inclusive of my team leader responsibilities I have also given the responsibilities to manage our Abuja Corporate Sales office.
- Driving revenue in our locations, responsible for the overall channel sales strategy and development for targeted geography
- Responsible for channel development; sales and marketing planning as well as sales execution.
- I also drive measurable sales impact leading to customer satisfaction and retention
- Developing key business relationship with an end goal to drive profitable business relationship for Arik Air.
- My responsibilities also includes to proper set up of the office train staffs; coordinate the team, appraise the team; manage our clientele and ensure that the office is running effectively and efficiently.
Reservation Supervisor
Air France/KLM Transcorp Hilton Abuja
09.2006 - 02.2008
- My sole responsibility includes but not limited to ticketing, reservation and Giving of professional advice to clients on tickets purchase to over sixty countries as well as Customer service duties.
- Personally research, compile, process and coordinate projects on airline route expansion and service quality improvements, consequently Sending weekly reports to the head office in Lagos.
- Ensuring customer satisfaction and daily filing of flight manifest.
- Writing proposals on business augmentation in sales, marketing and customer service.
Language Translation
Lightning Networks
09.2005 - 12.2005
- Verbal and written translation from French into English and vice versa.
Marketing Representative
Daises Enterprises
01.2001 - 01.2002
- Marketing of company services.
- Relating with clients to ensure services delivered are satisfactory.
- Sourcing for new clients and maintaining existing clients.
Sales Representative
Richmond Foods
07.1999 - 12.1999
- Attending to customer and making daily sales.
- Taking stock of the day to day products for sales.
- Taking records and balancing account of sales on a daily basis.
Education
MSc - International Business
University of London
Executive Masters Certificate - Project Management
Project Management College
B.A - French
University of Lagos
Akoka, Lagos 01.2000 - 01.2005
Senior school certificate examination - undefined
Opebi Grammar School
Ikeja, Lagos 01.1994 - 01.2000
Skills
- Excellent communication and inter-personal skills
- Highly motivated and work well under pressure
- Excellent team player
- Proficiency in Microsoft Word
- Proficiency in PowerPoint
- Proficiency in Excel
Personal Information
- Date of Birth: October 24th
- Gender: Female
- Nationality: Nigeria
- Marital Status: Married
Training
- Excellent Customer Service Workshop, Trithel International Consulting, 2011
- General Security Awareness Training, Aviation Security Arik Air Ltd, 2011
Accomplishments
Expanded the business to new locations
increased our profit
increased our clientele portfolios
developed new products
expanded the business by having subsidiaries
Software
Data analysis
Business anaylst
Certification
Business analyst
Timeline
Business analyst
06-2023
COO
FUR ALLE LIMITED
01.2014 - Current
Business Development Manager
FUR ALLE LIMITED
12.2012 - Current
Administrator/Team Head Marketing and Sales
Arik Air Nig Ltd.
04.2012 - 11.2012
Team Head Marketing and Sales
Arik Air Nig Ltd.
05.2008 - Current
Corporate Sales (Key account officer)
Arik Air Nig Ltd.
01.2008 - Current
Team Member of the Strategic and Planning Team
Arik Air Nig Ltd.
01.2008 - Current
Reservation Supervisor
Air France/KLM Transcorp Hilton Abuja
09.2006 - 02.2008
Language Translation
Lightning Networks
09.2005 - 12.2005
Marketing Representative
Daises Enterprises
01.2001 - 01.2002
B.A - French
University of Lagos
01.2000 - 01.2005
Sales Representative
Richmond Foods
07.1999 - 12.1999
Senior school certificate examination - undefined
Opebi Grammar School
01.1994 - 01.2000
Executive Masters Certificate - Project Management
Project Management College
MSc - International Business
University of London
Similar Profiles
R HarisankarR Harisankar
Software Engineer II at AlleSoftware Engineer II at Alle
Danielle VauseDanielle Vause
Lead Pre-Judgement Skip Tracer at Alle & WithrowLead Pre-Judgement Skip Tracer at Alle & Withrow
Dave SeejugutDave Seejugut
Social Media and Digital Outreach at Für AlleSocial Media and Digital Outreach at Für Alle
FARUQ OGUNLANAFARUQ OGUNLANA
Business Intelligence Analyst at Avon Health LimitedBusiness Intelligence Analyst at Avon Health Limited
David PokimaDavid Pokima
Crypto Journalist at Coingape NewsCrypto Journalist at Coingape News