Stephanie Moshood
Summary
Dynamic sales representative with proven expertise at OGB Tiles and Marble, adept in product knowledge and inventory management. Skilled in engaging customers and enhancing satisfaction through effective communication. Leveraged CRM software to streamline processes, resulting in improved customer interactions and increased sales performance.
Overview
6
6
years of post-secondary education
9
9
years of professional experience
Work History
Sales representatives
OGB tiles and marble Dei Dei building material abuja
Abuja, Nigeria
04.2023 - Current
- Demonstrated product features and benefits to prospective buyers, resulting in increased interest and sales.
- Engaged customers to identify specific needs for tiles and marble products, enhancing customer satisfaction.
- Coordinated with suppliers to ensure optimal inventory levels and product availability, supporting seamless sales operations.
Customer Care Representative
Mtn
Bida , Nigeria
01.2017 - 10.2021
- Resolved customer inquiries and issues across multiple communication channels, enhancing customer satisfaction.
- Provided accurate product information to enhance customer understanding and satisfaction.
- Logged customer interactions in CRM system for accurate record-keeping and efficient follow-up.
Education
Higher National Diploma (HND) - Bussiness Administration And Management
Federal Polytechnic Bida
Niger State , Nigeria 01.2016 - 10.2021
Queen Science And Art Secondary School Rafinsayi
Niger State , NigerisSkills
- Sales techniques
- Lead generation
- Product knowledge
- CRM software
- Inventory management
Languages
English
First Language
English
Beginner (A1)
A1
Timeline
Sales representatives
OGB tiles and marble Dei Dei building material abuja
04.2023 - Current
Customer Care Representative
Mtn
01.2017 - 10.2021
Higher National Diploma (HND) - Bussiness Administration And Management
Federal Polytechnic Bida
01.2016 - 10.2021
Queen Science And Art Secondary School Rafinsayi