STELLA E. UWAJEH

Dynamic and results-driven professional with a robust skill set in strategic sales and marketing, adept at sales team building and leadership. Proven expertise in strategic pricing, contract negotiation, and executive negotiations enhances corporate brand development and market positioning. Demonstrates exceptional abilities in new business development, account relationship management, and B2C sales growth. Committed to leveraging skills in customer relationship management and conflict resolution to drive business success and foster long-term client relationships.

• Caregiver Awareness(Level2)
• Personal support worker
• Basic Life Support [CPR, AED, BLEEDING}
• Social Success at Work
• Human Resources Foundations
• Communicating with Executives
• Human Resources: Understanding HR Features and Benefits
• Communicating with Confidence
• Communicating with Charisma
• Communicating Nonverbally
• Building Trust
• Taking stock of work-life and balance
• Dealing with customer service incidents and complaints
• Motivating your Employees
• Leveraging Emotional Intelligence
• Microsoft Office Suite

• Increased store sales by 70%, by creating a shopper-friendly environment with attractive merchandising and prominent displays that had a huge impact on brand awareness.
• Established and sustained continued business with customers, through effective communication and problem-solving skills, which resulted in customer satisfaction and customer loyalty.
• Successful at implementing robust sales & marketing strategies, effective team management, accurate multi-level communication, definition and leading of success-oriented commercial processes, and great team player.
• Spearheaded new start-up customer sales regional store; pioneered and managed the Abeokuta Etisalat Experience Center which surpassed expected sales in the first week of opening.
• Able to manage multiple priorities without compromising on quality Co-managing and coordinating day-to-day running of the Customer Experience Center including stock management, cash management, and daily sales reporting.

• Basic Accounting
• Business Enablement Suite (BES) Training
• Consultative Selling Skills Sales Training
• Retail Advisor Training
• Competency-Based Training on Personal Effectiveness
• Customer Service Management
• Tabs 6.11 Training
• Developing Business Acumen
• Performance Management Training