STELLA EDEVBIE

Dynamic customer service professional with a proven track record at Anabel Store, enhancing customer retention by 30% through empathetic communication. Skilled in conflict resolution and live chat support, I excel in high-pressure environments, ensuring client satisfaction and seamless operations. Proficient in Microsoft Word and CRM tools, I bring strong listening and follow-up skills to every interaction.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

• Customer Service Fundamentals – Udemy
• Communication Skills – Alison
• Customer Service Skills – Alison

To secure a remote role in customer support or chat-based assistance where I can apply my natural emotional intelligence, communication strengths, and certified skills to serve, support, and uplift clients.