Microsoft office software
Stella Adeyanju
Human Resource Manager
Blk 5, Fola Martins-Ajibode Close, Laderin, Abeokuta,Ogun State
Summary
Proactive Human Resources Director with exceptional ability to leverage talent and best practices to drive organizational effectiveness. Trusted business partner with track record of consulting with executives to influence business decisions. Known for good communication and organizational skills.
Overview
2
2
Certifications
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Human Resources Manager
Triple "A" Global Ventures and General Merchants
33,Owoyele street,Igbogila, Yewa, Ogun state
09.2015 - Current
- Monitoring and handling all employee claims, including performance-based and harassment incidents.
- Overseeing and managing a performance appraisal system that drives high performance.
- Planning, organizing, and controlling the activities and actions of the HR department
- Maintaining pay plan and benefits program.
- Ensuring legal compliance throughout human resource management.
- Managing company staff, including coordinating and supporting the recruitment and selection process.
- Determining suitable salaries and remuneration.
- Providing the necessary support systems for payroll requirements
- Developing adequate induction and training of both old and new employees.
- Supporting employee opportunities for professional development.
- Handling discipline and termination of employees in accordance with company policy.
- Provides support and guidance to HR generalists, management, and other employees.
Human Resources/Customer Service Officer
Mutual Benefits Homes and Properties ltd.
Lagos, Lagos state
09.2013 - 06.2015
- Provided primary customer support to internal and external customers in fast-paced environment.
- Administration of HR-related documentation, such as contracts of employment, employee files, etc.
- Professionally managed irate customers and ensure satisfactory resolution to their queries.
- Handled inbound and outbound calls, using proper phone etiquette and professionalism.
- Maintained proper document filing process to ease retrieval of information when necessary.
- Set up interviews- sent out invitations to shortlisted candidates and adequately prepared interview venue.
- Coordinated recruitment processes and ensured seamless exercise.
- Maintained and monitored employee attendance register for compliance purpose.
- Attended to and resolved or escalated (where necessary) all HR/Admin related queries/employee matters.
Sales and Procurement Officer
Mutual Benefits Homes and Properties ltd.
Lagos, Lagos state
08.2011 - 09.2013
- Prepared and compiled local purchase order for vendors with the use of Peachtree Accounting software.
- Maintained good interpersonal relationship with suppliers/vendors to ensure prompt delivery of purchased items or materials.
- Process all suppliers' invoices and submit to account department for payment to be implemented.
- Liaised with the store/inventory officer to ascertain when re-order level for items is reached.
- Maintained a list of vendors with the various itens as well as contact details.
Education
Bachelor of Science - Biochemistry
Olabisi Onabanjo University
Ago-Iwoye, Ogun State 09.2005 - 08.2010
Skills
Good communication and organizational skills
Software
Peachtree Accounting software
Certification
Etiquette-driven customer service programme
Timeline
Human Resources Manager
Triple "A" Global Ventures and General Merchants
09.2015 - Current
Human Resources/Customer Service Officer
Mutual Benefits Homes and Properties ltd.
09.2013 - 06.2015
Completion of a 36-hour training in Project management
12-2012
Etiquette-driven customer service programme
11-2012
Sales and Procurement Officer
Mutual Benefits Homes and Properties ltd.
08.2011 - 09.2013
Bachelor of Science - Biochemistry
Olabisi Onabanjo University
09.2005 - 08.2010
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