Steffannie Egbuziem
Enterprise Server Administrator| Cloud Support Engineer
Bowmanville,ON
Summary
Seasoned Cloud Administrator with 2plus-year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security. Reliable and offers excellent communication, and good judgment.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Enterprise Server Administrator
Fidelity Bank Plc
Victoria Island, Lagos
05.2022 - 12.2022
- Reviewed, analyzed and assessed proposed changes, upgrades and needs.
- Compare, evaluate, and implement new technologies, and integrate systems into the cloud computing environments.
- Provided support to VMware infrastructure guest operating systems.
- Management and administration of user rights and access privileges on Linux servers.
- Installed, configured, administered and integrated vendor systems, third-party application servers and system software and hardware.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Microsoft 0365 Cloud Support Engineer
Tek Experts
Victoria Island, Lagos
06.2020 - 04.2022
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved technical problems, improved operations and provided exceptional service with an award to show for it.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team-building activities to enhance working relationships.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment, including participating in in-house Microsoft Trainings.
Information Technology Support Officer
Cardinal Security Services
Lekki, Lagos
01.2020 - 06.2020
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Led projects and analyzed data to identify opportunities for improvement with the CEO.
- Improved operations through consistent hard work and dedication.
Education
Bachelor of Science - Computer Science
Caleb University
Lagos State, Nigeria 10.2014 - 09.2018
Skills
Servers expertise
Technical Analysis
Excellent Communication
System upgrades
Critical Thinking
Attention to Detail
Analytical and Critical Thinking
Teamwork and Collaboration
Decision-Making
Hobbies
I believe time is of upmost importance. And asides work, spending time with people I care about stands out. And for me, that's family and friends.
It could simply be a coffee date or a trip to an amusement park and i would be engulfed in that time and enjoy every moment of it.
Timeline
Enterprise Server Administrator
Fidelity Bank Plc
05.2022 - 12.2022
Microsoft 0365 Cloud Support Engineer
Tek Experts
06.2020 - 04.2022
Information Technology Support Officer
Cardinal Security Services
01.2020 - 06.2020
Bachelor of Science - Computer Science
Caleb University
10.2014 - 09.2018