Stanley Onyechefule
Norwich
Summary
A dedicated and empathetic healthcare assistant with extensive experience in providing comprehensive care to a wide range of patients. Proficient in offering support with daily living activities, conducting health monitoring, and ensuring patient comfort. Eager to apply skills and expertise as a valuable team member in a dynamic healthcare setting.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Health and Social Care Worker
Prevail Healthcare Norwich
Norwich
07.2023 - Current
- Assist patients with daily activities, ensuring safe and comfortable environment that promotes their well-being
- Enhance patient outcomes, contributing to 20% reduction in care duration, 25% improvement in patient recovery metrics through effective care plans and engagement strategies.
- Established strong relationships with clients by understanding their unique needs and providing tailored solutions accordingly
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records
Support Worker
All Care UK, Didcot
01.2023 - 07.2023
- Managed medication administration, ensuring meticulous documentation and adherence to health protocols
- Facilitated personal development by encouraging and assisting individuals in engaging with their preferred hobbies and leisure pursuits
- Established and maintained positive rapport with patients through empathetic and effective communication, enhancing their overall care experience.
Customer Care Assistant
Great Western Railway UK, Oxford
12.2022 - 03.2023
- Addressed and resolved customer inquiries and complaints, ensuring satisfaction through effective communication and adherence to company policies
- Provided clear, informative explanations of train routes and services to customers, enhancing their travel experience
- Contributed to customer decision-making by professionally assisting a significant number of passengers in choosing optimal train routes.
Health Care Assistant
Cornerstone Staffing Solutions UK, Oxford
10.2022 - 01.2023
- Monitored patients' physical and mental health, promptly reporting any decline to senior caregivers for timely intervention
- Facilitated enhancement of clients' independence and quality of life by fostering strength and confidence through personalized care
- Delivered customized care solutions, achieving high client satisfaction through effective communication and relationship building.
Customer Service Representative
One Network Integrated Links
09.2020 - 09.2022
- Elevated customer satisfaction by attentively monitoring feedback and delivering prompt resolutions to inquiries and complaints
- Enhanced caller experience by reducing on-hold times and providing knowledgeable assistance for diverse product-related questions
- Efficiently processed average of 40 daily customer calls, handling order placements and managing cancellation requests.
Executive Assistant
Ministry For Local Government
08.2019 - 09.2020
- Served as liaison between departments to facilitate effective communication throughout company.
- Collaborated on special projects to improve overall business operations within organization efficiently.
- Filed paperwork and organized computer-based information..
Education
Master of Arts - International Relations
Oxford Brookes University
Oxford, United Kingdom09.2023
Bachelor of Science - Political Science And Public Administration
University of Benin
Edo State, Nigeria09.2018
Skills
- Patient Care & Safety
- Vital Signs Monitoring
- Empathetic & Compassionate
- Excellent Communication
- Teamwork & Collaboration
- Medication administration
- Compassionate care
Certification
- PMVA , Bild Association of Certified Training
- Care certificate Training, England, United Kingdom
Timeline
Health and Social Care Worker
Prevail Healthcare Norwich
07.2023 - Current
Support Worker
All Care UK, Didcot
01.2023 - 07.2023
Customer Care Assistant
Great Western Railway UK, Oxford
12.2022 - 03.2023
Health Care Assistant
Cornerstone Staffing Solutions UK, Oxford
10.2022 - 01.2023
Customer Service Representative
One Network Integrated Links
09.2020 - 09.2022
Executive Assistant
Ministry For Local Government
08.2019 - 09.2020
Master of Arts - International Relations
Oxford Brookes University
Bachelor of Science - Political Science And Public Administration
University of Benin
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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