Zendesk, Intercom, Live Chat

Customer-focused support professional with experience in handling inquiries, troubleshooting issues, and ensuring customer satisfaction. Skilled in live chat, email, and ticketing support across fintech, SaaS, and e-commerce industries. Adept at problem-solving and delivering top-tier customer service.
Customer Service & Support
Ticketing Systems (Zendesk, Intercom)
Live Chat & Email Support
Problem-Solving & Conflict Resolution
Technical Support & Troubleshooting
B2B & B2C Customer Handling
Communication & Active Listening
Zendesk, Intercom, Live Chat
Slack, Zoom
Google Workspace
Intercom Certification
Intercom Certification