Somtochukwu Samuel Olisa
FCT,Abuja
Summary
Dedicated, Focused, and Result-driven Business Analyst: Known for having a keen eye for the big picture strategy and propelling projects forward. Expert on business and systems requirements documents, user acceptance testing and business case across the deliverables of a project. Accomplished at leveraging past lessons to inform future decision-making.
Ability to actively engage with all stakeholders to gather and analyze user feedback and organize efforts to resolve issues. Inclusive and encouraging management style with the ability to clearly and effectively set expectations with team while encouraging open lines of communication. Skilled in both Waterfall and Agile methodologies. Eager to contribute to a dynamic and growth-oriented environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst(Contract)
7even Oaks Limited
08.2023 - Current
- Successfully managed relationships with stakeholders at all levels, including senior management, business users, and vendors. Facilitated effective communication channels, ensuring alignment between business needs and technical solutions
- Identified patterns and trends in large data sets and provided actionable insights.
- Implemented Lean thinking principles to drive the execution of iterations and program increments. Successfully broke down high-level epics into manageable features, enhancing team productivity and ensuring efficient backlog management within Jira/Azure DevOps.
- Conducted comprehensive Gap Analysis, establishing current (As Is) and desired (To Be) processes. Implemented strategic improvements resulting in a 20% increase in operational efficiency and alignment with business goals.
- Leveraged advanced requirements-gathering techniques, including workshops and interviews, extracting high-level requirements from key stakeholders. Contributed to the successful delivery of projects by ensuring precise alignment with stakeholder expectations
- Maintained living documents (Artifacts), promptly reflecting changes in project scope. This proactive approach kept the team well-informed of project modifications, contributing to effective decision-making and timely project delivery.
- Coordinated continuous improvement initiatives during sprint retrospectives, optimizing the SCRUM framework for better outcomes. Introduced improvements resulting in a 25% increase in team efficiency and overall project success ensuring increase in customer satisfaction rating.
- Drafted User Stories, Acceptance Criteria, Test scripts, scenarios, and cases. Actively participated in Users Acceptance Testing (UAT) led to a 27% reduction in post-implementation issues, ensuring robust product quality.
Business Operations Analyst
Hareenxe Enterprise
10.2017 - 06.2023
- Identified key stakeholders participation, Ensure creation of business requirements and vendor requests for cost estimates, identify project risks and suggest project risk mitigation.
- Responsible for gathering pertinent customer data, generating metrics, analyzing business processes and customer activity monitoring, as part of operations review.
- Contributed to annual budget preparation by providing variance reporting and analysis,
- Performing operations analytics for the Emerging Technology Products Division through the use of analytical tools and business intelligence strategies.
- Analyze and provide recommendations on business issues and opportunities,resulting in a 15% enhancement in customer satisfaction scores and fostering stronger
client relationships. - Prepare profitability analyses to assess the profitability of proposed contracts and ensure that business strategies are achieved.
- Assist in performing quality assurance and testing when implementing new processes/procedures/systems.
- Supervised creation of more accurate reporting tools and forecasting models that allowed for better planning resulting to improvement in productivity by 20%
Business Operations Assistant
DLK Clothing Signature Limited
06.2016 - 10.2017
- Reviewed invoices, payment requests, advance requests and expense reimbursements, prior to approval.
- Prepared, maintained, and updated data, reports, and records required by management leading to 20% increase in overall team productivity
- Enhanced customer experience using all omnichannel offerings,resulting in a remarkable 50% boost in customer satisfaction ratings
- Applied analytical, planning, and organizational skills to manage operations.
- Tracked and submitted time and expense reports and performed project-oriented activities.
- Utilized the Internet to gather information to make informed decisions, support initiatives, and find solutions.
- Helped lead innovation, ideation, design, development, and positioning reducing project timelines by 20% and ensuring the timely delivery of highquality products and service
- Researched competition and builds seasonal segmentation files.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval
Education
MBA - Business Administration
Baze University
Abuja, FCT, Nigeria06.2025
Bachelor of Science - Public Administration
University Of Nigeria
Nsukka, Enugu State, Nigeria07.2015
Skills
- Analytical and Critical Thinking
- Requirement Elicitation and Management
- User Stories and Acceptance Criteria
- Stakeholder Engagement and Management
- Business Process Mapping
- Technology Change Management
- Gap Analysis
- SCRUM ceremonies
- Agile and Waterfall Methodologies
- Business Artefacts Documentation
- Data Collection and Analysis
- Software Development Life Cycle (SDLC)
- Business Modelling
- Data Modelling
- Project Management
- Communication
- Business process improvement
- Customer needs analysis
- Business Intelligence
- Problem solving skills
Certification
Project Management and Business Analysis PRINCE2® and Agile Course. Almond Careers. (In View)
Google Data Analytics offered through Coursera.
Nigeria Institute of Management
Tools
TOOLS
Requirement Management Tools
- Jira
- Azure DevOps
- Trello,
- Confluence
Data Analysis Tools
- SQL
- Microsoft Excel
Process Mapping and Modelling Tools
- Draw.io,
- Balsamiq, Ms. Visio
Prototyping and Wireframing Tools
- Moqups
- Figma
Project Management Tools
- Ms. Project
Business Intelligence Tools
- Power BI
- Tableau
Microsoft Office Tools
- Ms. Word
- Ms. Powerpoint
Timeline
Business Analyst(Contract)
7even Oaks Limited
08.2023 - Current
Business Operations Analyst
Hareenxe Enterprise
10.2017 - 06.2023
Business Operations Assistant
DLK Clothing Signature Limited
06.2016 - 10.2017
MBA - Business Administration
Baze University
Bachelor of Science - Public Administration
University Of Nigeria
Similar Profiles
Omolola Folasayo AdiatOmolola Folasayo Adiat
Project Manager at 7even OaksProject Manager at 7even Oaks
Rashidat OmobolajiRashidat Omobolaji
Project Administrator at 7ven Oaks LimitedProject Administrator at 7ven Oaks Limited
Aniekan UmohAniekan Umoh
Project Manager (Contract) at 7ven Oaks Limited| UKProject Manager (Contract) at 7ven Oaks Limited| UK