Computing and Computer Programming
Somtochukwu Nkemakolam
Customer Service Representative
Owerri,Imo State, Nigeria.
Summary
I am a dynamic and decisive person with excellent planning and problem-solving abilities. And I am ready to pursue new professional challenges and career advancement with growing company.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Sales Manager
Tweeter Bites Bakery and Confectionaries.
Owerri, Imo state
01.2018 - 03.2019
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Resolved customer issues quickly.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Customer Service Representative
Zemex Livestock Farms
Ohaji Egbema, Imo state
02.2016 - 11.2017
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information regarding charge accounts and loyalty programs.
Education
Bachelor of Science - Electrical And Electrical Engineering.
Federal University of Technology Owerri (FUTO)
Imo State, Nigeria. 09.2015 - 07.2021
Skills
Computer savvy
Microsoft Office
Multitasking
Communication
Time management
Creativity
Additional Information
I like challenges and risks—their absence makes life boring.
I enjoy studying and taking up new tasks. And so far, I have been learning Python and am quite optimistic about adding it to my skills set in due time.
Interests
Forex Trading
Music
Hobbies
Studying, Singing, Traveling, Playing Chess game
Timeline
Sales Manager
Tweeter Bites Bakery and Confectionaries.
01.2018 - 03.2019
Customer Service Representative
Zemex Livestock Farms
02.2016 - 11.2017
Bachelor of Science - Electrical And Electrical Engineering.
Federal University of Technology Owerri (FUTO)
09.2015 - 07.2021