Dedicated and skilled Electrical Engineering graduate with a strong passion for Information Technology and extensive experience in networking and telecommunications. Proficient in Microsoft Office Suite, with advanced skills in Excel, Word, and PowerPoint. Demonstrated expertise in fiber optics connections, Base Transceiver Stations (BTS), satellite radio, antennas, and routers networking. Known for excellent communication and human relations skills, fostering positive and productive team environments. Adept at managing IT infrastructure, troubleshooting hardware and software issues, and implementing effective solutions. Eager to contribute to innovative projects and support the technological growth and success of your company.
Conducted routine maintenance and troubleshooting of telecommunications equipment, including fiber optics, BTS, satellite radio, antennas, and routers.
Ensured minimal downtime and optimal performance of network infrastructure by promptly addressing technical issues.
Collaborated with cross-functional teams to enhance service reliability and customer satisfaction.
Managed and documented maintenance schedules, procedures, and reports to support continuous improvement initiatives.
Provided technical support and training to junior engineers and technicians, fostering a knowledge-sharing environment.
Certified [IT support], [Goggle] - [2023 till date ]