Solomon Eteng
Senior Associate, Network Administration
FCT
Summary
Dedicated and experienced IT Specialist with a proven track record of providing exceptional technical support and problem-solving skills. Seeking a challenging position to utilize my expertise in IT infrastructure management, system administration, and end-user support to contribute to the success of an organization in delivering efficient and reliable IT solutions.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
10
10
Certifications
Work History
Senior Associate, Network Administration
eHealth Systems Africa Foundation
FCT
08.2022 - Current
- Planned, designed, and implemented a secure and scalable network infrastructure for a medium-sized organization.
- Configured and managed routers, switches, firewalls, and VPN appliances to ensure reliable and efficient network operations.
- Monitored network performance and conducted regular network audits to identify and address potential vulnerabilities or performance bottlenecks.
- Implemented and managed network security measures, including firewall policies, IDS/IPS, and access control lists.
- Collaborated with cross-functional teams to ensure seamless integration of network systems with other IT infrastructure components.
- Resolved complex network issues, including troubleshooting connectivity problems, performance degradation, and network outages.
- Conducted network capacity planning to accommodate future growth and scalability requirements.
- Provided end-user support and training on network-related topics.
Associate, Network Administration
eHealth Systems Africa Foundation
FCT
01.2021 - 08.2022
- Assisted in designing, deploying, and maintaining the organization's network infrastructure.
- Provided end-users technical support and troubleshooting assistance, ensuring prompt resolution of network-related issues.
- Monitored network performance and conducted regular audits to identify and address potential vulnerabilities or performance bottlenecks.
- Assisted in configuring and managing network devices, including routers, switches, firewalls, and wireless access points.
- Collaborated with senior network administrators to implement and enforce network security measures.
- Assisted in the administration of virtual private networks (VPNs) to ensure secure remote access.
- Participated in network capacity planning to support business growth and scalability requirements.
- Documented network configurations, troubleshooting steps, and standard operating procedures.
- Assisted in designing and implementing a new network infrastructure to support the company's expansion.
- Configured and maintained network devices, including routers, switches, and wireless access points.
- Performed network monitoring and analysis to proactively identify and resolve performance issues.
- Implemented network security measures, such as firewall configurations, VLAN segmentation, and access controls.
- Assisted in deploying and managing virtual private networks (VPNs) for remote access.
- Collaborated with the IT team to develop and enforce network policies and procedures.
- Provided technical support and troubleshooting assistance to end users.
Administrative Coordinator / IT
eHealth Systems Africa Foundation
FCT
09.2017 - 12.2020
- Coordinated and supported the activities of the Emergency Operations Center (EOC) during crisis events and emergencies.
- Assisted in the development and maintenance of emergency response plans, ensuring compliance with relevant regulations and best practices.
- Managed administrative tasks, including documentation, data entry, and report generation.
- Maintained situational awareness by monitoring information from various sources and distributing critical updates to key personnel.
- Facilitated communication and coordination between EOC staff, emergency responders, and external agencies.
- Scheduled and organized meetings, training sessions, and exercises related to emergency preparedness and response.
- Maintained inventory of equipment, supplies, and resources necessary for effective EOC operations.
- Assisted in conducting drills, simulations, and tabletop exercises to test the effectiveness of emergency response plans.
- Provided support in coordinating post-incident analysis and documentation for continuous improvement.
Site Engineer
Lightning Networks / Huawei
FCt
12.2015 - 05.2017
- · Provided on-site technical support and maintenance services for telecom networks at customer locations.
- Installed, configured, and tested telecom equipment and systems, including VoIP systems, PBX, routers, and switches.
- Conducted network troubleshooting to identify and resolve connectivity and performance issues.
- Collaborated with cross-functional teams to resolve escalated technical issues and ensure timely resolution.
- Assisted in the deployment of new telecom services, ensuring proper integration and functionality.
- Provided end-user training on telecom systems and best practices.
- Conducted regular system audits and preventive maintenance to optimize network performance and reliability.
- Documented all support activities, including troubleshooting steps, solutions, and recommendations.
Transmission Engineer
Niconnx Communications Limited
FCt
03.2013 - 03.2015
- Designed and planned transmission networks for optimal performance and capacity.
- Configured and provisioned transmission equipment, including SDH and DWDM systems.
- Conducted network testing and optimization to ensure reliable transmission and performance.
- Collaborated with cross-functional teams to resolve transmission-related issues and ensure timely resolution.
- Conducted network monitoring and analysis to proactively identify and resolve performance bottlenecks.
- Assisted in the deployment of new transmission technologies and services.
- Documented all network configurations, changes, and troubleshooting activities.
- Assisted in the development and improvement of network planning processes and procedures.
Support Engineer
Owellware Nigeria Limited
FCT
03.2012 - 03.2013
- Provided technical support and troubleshooting services for network infrastructure, including routers, switches, firewalls, and wireless access points.
- Configured and maintained LAN/WAN equipment and connections, ensuring optimal network performance.
- Conducted network monitoring, performance analysis, and capacity planning to identify and resolve network bottlenecks.
- Collaborated with cross-functional teams to resolve escalated network-related issues and ensure timely resolution.
- Assisted in the design and implementation of network upgrades and expansions.
- Documented all network configurations, changes, and troubleshooting activities.
- Assisted in the development and improvement of network support processes and procedures.
- Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Education
Bachelor of Science - Electronics And Computer Technology
University of Calabar
Calabar 04.2004 - 06.2010
Skills
Network Administration Expertise
undefinedCertification
ITIL V4
Timeline
Certified Wireless Network Administrator (Udemy)
05-2023
ITIL V4
04-2023
Communication & Social Skills (Udemy)
03-2023
Mastering Collaboration: Work together for the best results (Udemy)
03-2023
Mikrotik Certified Routing Engineer (MTCRE)
12-2022
Mikrotik certified network Associate (MTCNA)
12-2022
Microsoft AZ-900 certification: Azure (Udemy) Fundamentals
12-2022
Senior Associate, Network Administration
eHealth Systems Africa Foundation
08.2022 - Current
CompTIA Security + (SY0-601) Complete Course & Exam (Udemy
07-2022
ISO 27001 Cybersecurity manager. Guidlines (Udemy)
11-2021
CompTIA Network+ Certificate (Udemy)
07-2021
Associate, Network Administration
eHealth Systems Africa Foundation
01.2021 - 08.2022
Administrative Coordinator / IT
eHealth Systems Africa Foundation
09.2017 - 12.2020
Site Engineer
Lightning Networks / Huawei
12.2015 - 05.2017
Transmission Engineer
Niconnx Communications Limited
03.2013 - 03.2015
Support Engineer
Owellware Nigeria Limited
03.2012 - 03.2013
Bachelor of Science - Electronics And Computer Technology
University of Calabar
04.2004 - 06.2010
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