SISANMI JOAN AMADEDON
Benin City,Nigeria
Summary
Results-driven administrative manager with a strong background in employee relations and conflict resolution. Developed and implemented HR policies for legal compliance while utilising HR software to enhance operational efficiency. Managed full cycle recruitment, from sourcing to onboarding, fostering a positive workplace culture.
Overview
1
1
Certification
6
6
years of professional experience
Work history
Medical Administrator
Munarix Limited UK
2022.03 - 2025.09
- Revised, updated and obtained approval for SOPs and policies, ensuring compliance and integration across administrative functions.
- Project-managed implementation of new business and processes.
- Acted as primary contact for new business enquiries, facilitating communication and information exchange.
- Scheduled and coordinated client appointments, managing rescheduling and reminders to optimise client engagement.
- Supported management during meeting, taking notes, recordings, and support with diary management.
- Used spreadsheet software to track important data and identify administrative trends.
DSAA Confirmation and Clearing Officer
University of Portsmouth
2022.07 - 2022.08
- Reviewed applications during clearing period, ensuring accuracy and completeness to facilitate smooth processing.
- Communicated confirmation details to students, delivering clear instructions to assist in their next steps.
- Responded to queries online and over the phone, providing tailored advice and guidance to prospective applicants on Clearing application process.
- Maintained a positive and professional approach when interacting with applicants.
- Addressed prospective applicants over the phone with tact, patience and a degree of empathy, especially those who were agitated and anxious.
Human Resource Officer
The Cece Yara Foundation
2021.07 - 2021.12
- Successfully managed end-to-end recruitment process, resulting in a 20% reduction in time-to-fill for critical positions, ensuring that key roles were filled promptly to meet organizational needs.
- Implemented onboarding program that improved new employee retention by 15% and reduced time it took for new hires to become fully productive by 10%.
- Managed employee benefits administration, reducing errors by 15% and ensuring accurate, timely information for all employees.
- Conducted 10 training sessions on HR policies and procedures, decreasing HR-related inquiries by 25% and enhancing compliance with company policies.
- Maintained HRIS database with 98% accuracy, improving reporting precision and streamlining HR operations.
HR Officer/Admin
Jeremiah Farms
2019.08 - 2021.07
- Managed efficient full-cycle recruitment process that resulted in 20% reduction in time-to-fill for bakery staff positions, ensuring a seamless candidate experience.
- Improved onboarding process, resulting in 20% reduction in time and increased employee satisfaction for smoother integration.
- Implemented efficient HR record-keeping system, leading to 25% fewer errors and full compliance with employment laws and regulations.
- Issued contracts, performed pre-employment checks, and amended current contracts.
- Updated staff on workplace policies and procedures through regular communications, ensuring clarity and compliance.
- Facilitated discussions to resolve employee conflicts and grievances, achieving mutually beneficial solutions.
- Communicated with customers and vendors regarding product inquiries, fostering positive relationships and enhancing satisfaction.
- Established and maintained vendor relationships, negotiating favourable terms that resulted in 10% reduction in ingredient procurement costs.
Education
Master of Science - International Business and Management
University of Portsmouth
Portsmouth, UK 02/2022 - 07/2023
Bachelor of Science - Industrial Relations and Human Resource Management
Covenant University
Ogun State, Nigeria 9 2015 - 7 2019
Skills
- HR Policies And Compliance: Development and implementation of HR policies aligning with legal compliance
- Employee Relations: Proven track record in conflict resolution and fostering positive workplace dynamics ensuring smooth workflows HR Policies
- And Compliance: Development and implementation of HR policies aligning with legal compliance
- Technology Proficiency: Utilisation of HR software (HRIS, Microsoft Office tools) for streamlined processes
- Employee Relations: Proven track record in conflict resolution and fostering positive workplace dynamics ensuring smooth workflows
Certification
- CIPD Chartered Institute of Personnel Development Certificate
- Associate Member Chartered Institute of Personnel Management
- Diploma in Leadership Development, Covenant University
- Professional Diploma in Human Resource Management (CIPM) Chartered Institute of Personnel Management
CORE COMPETENCIES
- Employee Relation
- HR Policies and Programs
- Implementing KPIs
- Organisational development
- Record keeping and documentation
- Talent Acquisition and Retention
Timeline
DSAA Confirmation and Clearing Officer
University of Portsmouth
2022.07 - 2022.08
Medical Administrator
Munarix Limited UK
2022.03 - 2025.09
Human Resource Officer
The Cece Yara Foundation
2021.07 - 2021.12
HR Officer/Admin
Jeremiah Farms
2019.08 - 2021.07
Bachelor of Science - Industrial Relations and Human Resource Management
Covenant University
9 2015 - 7 2019
Master of Science - International Business and Management
University of Portsmouth
02/2022 - 07/2023