EBENEZER AKINSANYA

• Coordinated with vendors to ensure timely delivery of materials and supplies, preventing operational delays.
• Maintained accurate documentation and records to ensure error-free processing and delivery.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Collaborated closely with sales department to address any issues related to product availability or shipment delays.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Redesigned warehouse layout to enhance space utilization for new equipment and streamline processes.
• Developed and implemented policy and procedure updates to improve workflow and productivity.

Provided daily technical support to customers using Microsoft's Windows and Office products.

• Reported directly to the team manager to provide updates on project status.
• Fielded inbound inquiries via phone and live chat from customers encountering issues with Microsoft technology products.
• Neutralized customers’ emotions while gathering data to understand their exact pain points
• Documentation of customer's issues and resolution steps towards forming knowledge bases.
• Directly Reporting to the Team Manager.

• Reported directly to the customer experience team lead to streamline communication.
• Fielded inbound communications via email and live chat from customers encountering issues with technology products/platforms.
• Neutralized customers’ emotions while gathering data to understand their exact pain points.
• Synthesized information to resolve customer issues, ensuring a positive experience with the product.
• Documented customer issues and resolution steps.

• Reported directly to LPG technical supervisor regarding operational updates
• Primarily responsible for the daily operation of the LPG filling plant in accordance with the company policies and procedures
• Managed all stock, including LPG, LPG cylinders, equipment, and machinery in the plant and warehouse.
• Oversaw prompt, safe, and accurate cylinder filling and bulk product loading and unloading
• Maintained plant equipment and machinery while ensuring regulatory and statutory compliance.
• Coordinating all EHSSQ activities at the plant and responsible for the safe operation of the facility
• Delivered the plant budget volume (throughput) based on provided orders.
• Built and maintained strong customer relationships while delivering excellent service.

• Reported directly to VMI manager on daily operations.
• Ensured VMI location conformed to operational standards and adhered to established operating procedures and guidelines
• Ensuring that VMI location conforms to operational standards and functions in line with the established operating procedures and guidelines at all times
• Carry out an assessment of all equipment at all times within the VMI site/location with a view to reducing equipment failure/breakdown that can impart on operational efficiency
• Evaluated performance of operatives at the site to ensure efficiency.
• Maintained documentation and records for daily, weekly, and monthly reports.
• Ensuring compliance with EHSSQ policy and procedures.

• Reported directly to VMI supervisor regarding inventory status
• Ensured accurate product receipts and dispensing at locations to maintain inventory integrity
• Conducted daily tank dips to verify stock levels and prevent operational loss
• Maintained optimal condition of operating equipment to support uninterrupted operations
• Ensuring compliance with EHSSQ policies.

• Reported directly to Head of Department in Sciences, collaborating on curriculum development.
• Teaching of students in science subjects
• Revised and reinforced lessons to ensure thorough understanding and retention
• Prepared students for various examinations (SSCE, JAMB) to achieve academic success