Sheu Balogun
Lagos,LA
Summary
A seasoned Quality Assurance Analyst that has been involved in the design and execution of over 200,000 test cases across over 180 projects with tremendous success. I have consistently made significant contributions to the improvement of testing processes and procedures for various clients, which has led to the delivery of quality products that enhance customer satisfaction and growth.
Overview
10
10
years of professional experience
Work History
Senior Quality Assurance Analyst
Hyperion Global Services Limited
02.2024 - Current
- Spearheaded the design and successful execution of 12,000 test cases by a team of 5 Quality Assurance Analysts during a Core Banking Application upgrade project.
- Organized and the successful testing of 45 Applications that integrates to the Core Banking Application.
- Single-handedly tested the Online Banking Platform current in use by two tier-1 clients in the banking industry.
- Initiated Walk-through and Business Requirements elicitation Sessions that solved the problem of inadequate information to achieve optimal test coverage.
- Designed a Defect Reporting Template that is hosted on a clients sharepoint portal in the absence of a defect tracking tool.
- Promoted a positive work environment by fostering teamwork, open communication and employee recognition initiatives.
- Met tight deadlines to satisfy client demands and project timelines.
- Resolved issues efficiently and built excellent client rapport, which led to enhanced customer satisfaction ratings.
Senior Software Analyst
Tezza Business Solutions
03.2021 - 01.2024
- Successfully tested the solutions that deliver new voice and data bundles to over 70 Million subscribers on the MTN network.
- Successfully tested over 30 voice and data products that led to the growth of subscribers on the MTN network from 62 Million - 70 Million in a year.
- Successfully tested over 40 In-house and Third-Party applications for the company's client in the banking Industry.
- Single-handedly handled the testing of more than 300 APIs during the "API Optimization Project" for a client in the banking industry.
- Delivered high-quality documentation for both technical and non-technical audiences, facilitating better understanding of application functionalities across teams.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Translated customer requirements into written use cases.
Software Test Analyst
Hyperion Global Services Limited
10.2018 - 03.2021
- Spearheaded the Development and Execution of over 8000 Test cases during Microsoft Dynamics CRM Implementation for a Tier-1 banking Institution.
- Handled Requirement Analysis, Test Plan, Test Cases and Test Reports during Microsoft Dynamics CRM Implementation for a Tier-1 banking Institution.
- Successfully Handled the Test Execution of Web and Mobile Versions of Corporate 360, Retail 360, Campaign Management, Customer Update, Next Best Action, Case Management and Customer Retention Modules during Microsoft Dynamic CRM Implementation.
- Handled the Test Execution of the Integration of Complaint Portal and Cheque Confirmation Modules to Microsoft Dynamics CRM.
- Fostered Close Working Relationship with the Development Teams and other Stakeholders on all Project.
- Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.
Junior Software Analyst
1st Image Consultancy Services
05.2015 - 09.2018
- Carried Out the testing of Bankers' Ream Loan Application for Micro Finance subsidiary of a Banking Institution.
- Executed the testing of the Integration of Kastle Loan Application with Finacle Core Banking Application for a Banking Institution.
- Improved software quality by executing thorough test cases and identifying critical defects.
- Effectively used Test management tool “Jira” for the managing of test cases, planning and execution of Functionality, Regression and System Integration Testing (SIT) testing.
- Balanced multiple projects by completing and updating documentation, managing scope and adjusting schedules.
Education
Bachelor of Science - Applied Geophysics
Obafemi Awolowo University Ile- Ife
Osun State, Nigeria07.2003
Skills
- Software Development Lifecycle
- Functional Testing
- Integration Testing
- API Testing
- Test Case Design and Development
- Manual Testing
- Mobile Testing
- Test Plan and Test Strategy
- JIRA
- Azure Devops
- Microsoft Dynamics CRM
- Agile Framework
Accomplishments
- Involved in successful Testing and implementation of over 180 Software Applications.
- Headed a team of 5 Quality Assurance Analysts during the implementation of Multi- Million Dollars Core Banking Upgrade Project for a Client in the Banking Industry.
- Single-handedly tested the Online Banking Platforms for two clients in the Banking Industry.
- Designed a Defect Reporting Template that is hosted on a clients sharepoint portal in the absence of a defect tracking tool.
Timeline
Senior Quality Assurance Analyst
Hyperion Global Services Limited
02.2024 - Current
Senior Software Analyst
Tezza Business Solutions
03.2021 - 01.2024
Software Test Analyst
Hyperion Global Services Limited
10.2018 - 03.2021
Junior Software Analyst
1st Image Consultancy Services
05.2015 - 09.2018
Bachelor of Science - Applied Geophysics
Obafemi Awolowo University Ile- Ife
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