I know the ins and outs of the travel industry to a professional extent, especially when it comes to visa, passport and ticketing regulations—I’ve worked and still work at the Lagos Airport as a travel consultant, so I’ve handled these things. Pressure? That’s just another day for me. I thrive in fast-paced environments, making sure ticketing runs smoothly, clients leave satisfied, and the team stays in sync. I don’t just do the job—I take ownership, finding ways to improve processes and deliver real results. Loyalty, efficiency, and top-tier service aren’t just buzzwords to me; they’re what I bring to the table every single day.
Hi, I’m
SHALOM SHENBANJO
AIRLINE TICKETING AND RESERVATION
Akowonjo, Lagos
Summary
Overview
8
years of professional experience
5
Certifications
Work History
TRAVEL ESSENTIALS
AIRLINE TICKETING AND RESERVATION
07.2023 - Current
Job overview
- Conducted thorough research on visa requirements, helping clients prepare for international travel, it is good to be on top of the game.
- Assisted clients with complex travel itineraries, I make sure I get the job done.
- Managed high-pressure situations effectively, I make sure to maintain composure while addressing urgent issues.
- Coordinated with airlines to secure favorable rates for clients'' travel arrangements.
- Streamlined the ticketing process for faster service, leading to increased client retention.
A&T SCHOOL
TEACHER
01.2021 - 10.2022
Job overview
- Developed strong relationships with students, parents, and colleagues, it was for me an important factor in learning and I still do have a close relationship with most of them till date.
- Managed classroom behavior effectively by sacrificing my ego of being a feared and respected teacher, I rather became friendly and earned their respect.
- Enhanced classroom engagement through the use of interactive teaching methods-I believed in them.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
OGUN STATE ENVIROMENTAL PROTECTION AGENCY(OGEPA)
PLOUGHER
03.2017 - 11.2017
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Education
NATIONAL OPEN UNIVERSITY(NOUN)Lagos, Nigeria
Bachelor of Science from TOURISM STUDIES
04.2001
University Overview
UNIVERSAL SCHOOL OF AVIATION(USA)Lagos, Nigeria
from ADVANCED TICKETING/RESERVATION & TOURISM COURSE
12-2023
University Overview
Skills
Travel Consultant
Certification
AMADEUS TICKETING ESSENTIALS
Timeline
SOUTH AFRICAN SPECIALIST
03-2025
VISA PROCESSING AND TOUR HANDLING
01-2025
AMADEUS TICKETING ESSENTIALS
09-2023
AMADEUS RESERVATION ESSENTIALS
09-2023
AMADEUS FARES AND PRICING ESSENTIALS
09-2023
AIRLINE TICKETING AND RESERVATION
TRAVEL ESSENTIALS
07.2023 - Current
TEACHER
A&T SCHOOL
01.2021 - 10.2022
PLOUGHER
OGUN STATE ENVIROMENTAL PROTECTION AGENCY(OGEPA)
03.2017 - 11.2017
NATIONAL OPEN UNIVERSITY(NOUN)
Bachelor of Science from TOURISM STUDIES
04.2001
UNIVERSAL SCHOOL OF AVIATION(USA)
from ADVANCED TICKETING/RESERVATION & TOURISM COURSE
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