I know the ins and outs of the travel industry to a professional extent, especially when it comes to visa, passport and ticketing regulations—I’ve worked and still work at the Lagos Airport as a travel consultant, so I’ve handled these things. Pressure? That’s just another day for me. I thrive in fast-paced environments, making sure ticketing runs smoothly, clients leave satisfied, and the team stays in sync. I don’t just do the job—I take ownership, finding ways to improve processes and deliver real results. Loyalty, efficiency, and top-tier service aren’t just buzzwords to me; they’re what I bring to the table every single day.
Hi, I’m
SHALOM SHENBANJO
AIRLINE TICKETING AND RESERVATION
Akowonjo, Lagos
Summary
Overview
8
years of professional experience
5
Certifications
Work History
TRAVEL ESSENTIALS
AIRLINE TICKETING AND RESERVATION
07.2023 - Current
Job overview
- Conducted thorough research on visa requirements, helping clients prepare for international travel, it is good to be on top of the game.
- Assisted clients with complex travel itineraries, I make sure I get the job done.
- Managed high-pressure situations effectively, I make sure to maintain composure while addressing urgent issues.
- Coordinated with airlines to secure favorable rates for clients'' travel arrangements.
- Streamlined the ticketing process for faster service, leading to increased client retention.
A&T SCHOOL
TEACHER
01.2021 - 10.2022
Job overview
- Developed strong relationships with students, parents, and colleagues, it was for me an important factor in learning and I still do have a close relationship with most of them till date.
- Managed classroom behavior effectively by sacrificing my ego of being a feared and respected teacher, I rather became friendly and earned their respect.
- Enhanced classroom engagement through the use of interactive teaching methods-I believed in them.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
OGUN STATE ENVIROMENTAL PROTECTION AGENCY(OGEPA)
PLOUGHER
03.2017 - 11.2017
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Education
NATIONAL OPEN UNIVERSITY(NOUN)Lagos, Nigeria
Bachelor of Science from TOURISM STUDIES
04.2001
University Overview
UNIVERSAL SCHOOL OF AVIATION(USA)Lagos, Nigeria
from ADVANCED TICKETING/RESERVATION & TOURISM COURSE
12-2023
University Overview
Skills
Travel Consultant
Travel industry experience
Visa and passport consultant
Ticketing software expertise
Travel research
Travel bookings processes
Sales negotiations
Payment processing
African Tour Handler
Certification
AMADEUS TICKETING ESSENTIALS
Timeline
SOUTH AFRICAN SPECIALIST
03-2025
VISA PROCESSING AND TOUR HANDLING
01-2025
AMADEUS TICKETING ESSENTIALS
09-2023
AMADEUS RESERVATION ESSENTIALS
09-2023
AMADEUS FARES AND PRICING ESSENTIALS
09-2023
AIRLINE TICKETING AND RESERVATION
TRAVEL ESSENTIALS
07.2023 - Current
TEACHER
A&T SCHOOL
01.2021 - 10.2022
PLOUGHER
OGUN STATE ENVIROMENTAL PROTECTION AGENCY(OGEPA)
03.2017 - 11.2017
NATIONAL OPEN UNIVERSITY(NOUN)
Bachelor of Science from TOURISM STUDIES
04.2001
UNIVERSAL SCHOOL OF AVIATION(USA)
from ADVANCED TICKETING/RESERVATION & TOURISM COURSE