Seth Garba Zambuk
Abuja
Summary
Accomplished IT professional with extensive expertise in IT budgeting, procurement, and supply chain management. Demonstrates strong leadership and team collaboration skills, effectively driving digital transformation strategies and cybersecurity implementation. Proficient in system design understanding, network security, and information systems deployment, with a proven track record in IT infrastructure development and business intelligence. Adept at client relations and customer relationship management, leveraging analytical thinking for sales forecasting and inventory management. Committed to enhancing organisational efficiency through strategic decision-making and effective communication.
Overview
11
11
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work history
ICT Supervisor
Medecins Sans Frontieres (MSF) France
01.2023 - 03.2025
- Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission, in accordance with MSF standards, policies, protocols and procedures;
- Supervising, implementing and improving data security protocols (data saving, firewall, User Access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency;
- Providing advanced technical support to logistics experts dealing with IT and Telecom systems
- When needed, liaise with the Information Systems (IS) Specialist and/or HQ Technical Referent for 2nd line support, as well as with external providers, to ensure any incidents or problems that cannot be solved at his/her level are appropriately escalated;
- Contract management and IT procurement
- Carry out an inventory of all IT/Radio Communication equipment and keep an up-to-date record
- Providing educational support (briefing, training and support, etc.) to all users
- Providing advanced educational support (briefing, training and support, etc.) to logistics experts dealing with IT and Telecom systems;
- Providing regular activity reports for the sites under his/her responsibility in accordance with MSF guidelines
- Updating and archiving all user and ICT (Information and Communications Technology) related documentation due to changes in the IT and Telecom infrastructures;
- Participating in the establishment of the annual budget of the IT and Telecom families
- Providing his/her technical expertise in the local purchase process;
- Planning, preparing and reporting the visits to the site(s) under his/her responsibility to ensure the preceding points;
Network Engineer & Business Development
Telnet Nigeria Limited
Abuja, Nigeria
10.2018 - 12.2022
- Supervised network performance and IT assets to ensure optimal functionality
- Maintenance and keeping track of all ICT infrastructure in the office (Computers, Printers, Scanners, Wireless and LAN devices)
- Coordinate the logistics and supply of IT equipment for implementation
- Design and deployment of Network solutions to clients (LAN, WAN, CCTV, Servers, Software, Biometric time and attendance Systems, ERP etc)
- Administered Microsoft Server 2019 and Active Directory management
- Delivered remote and on-site IT support, maintained LAN configurations, and trained staff
- Oversaw IT security measures, including antivirus installations and system monitoring
- Responding to bids and tenders from all contractors
- Microsoft Server 2019 and active directory administration management
- Provides support to other field ICT technicians by troubleshooting and solving escalating faults remotely, reacting according to ICT policies and priorities
- Supervision of service providers
- Technical support to business development in responding to tenders (RFQ, RFP, ITB, EOI)
- Coordinated IT equipment procurement and provided technical input for business tenders
- Manage logistics for the implementation of contracts
- Procurement of IT-related equipment based on the bill of quantity
- Contract and account management of customer base
- IT Solution sales and deal closure
Network Support Engineer
Telnet Nigeria Limited
Bauchi, Nigeria
10.2017 - 10.2018
- Maintained network infrastructures, including WAN, LAN, and wireless systems
- Provided technical support to government ministries and agencies
- Delivered staff training on network applications and hardware maintenance
- Documented IT projects and ensured compliance with industry standards
- Manage logistics for the implementation of contracts
Manager (NYSC)
Plateau ICT Vocational Training Center
Jos, Nigeria
07.2016 - 10.2017
- Managed daily operations and improved student performance by 100%
- Lectured on network installations, computer maintenance, and graphic design
- Supervised staff and developed strategies for competitive market positioning
Technical Support (Volunteer)
ETF-Community Education Resource Center
Gombe, Nigeria
01.2016 - 06.2016
- Repaired IT equipment and delivered lectures on network maintenance
- Supervised JAMB examination technical setups and installations nationwide
Data Assistant (Internship)
ETF-Community Education Resource Center
Gombe, Nigeria
08.2015 - 11.2015
- Managed offline and online exam data registration for public schools
- Installed LAN and wireless networks for JAMB examination centers
Network Support (Internship)
University of Jos ICT Unit
Jos, Nigeria
08.2014 - 11.2014
- Participated in wireless and LAN installations across the university
- Configured Cisco routers and switches, and undertook CCNA training
Education
Bachelor's Degree - Electrical Engineering (Computer Network & Telecommunications)
Universite Africaine de Technologie et de Management
Diploma - Micro Computer Maintenance
ECWA Information and Computer Science Institute
WASSCE - Science
ECWA Secondary School, Miango
Skills
- IT budgeting
- MS Office
- Procurement
- Supply chain
- Leadership
- Team collaboration
- Effective communication
- Decision-making
- Knowledge of itil frameworks
- Digital transformation strategies
- System design understanding
- Network security expertise
- Data analysis proficiency
- Computer system analysis
- Cybersecurity implementation
- Information systems deployment
- IT infrastructure development
- IT infrastructure knowledge
- Business intelligence
- Customer relationship management
- Client relations
- Team Leadership
- Inventory management
- Microsoft Office Suite
- Budget management
- Decision making
- Analytical-thinking
- Sales forecasting
Certification
- Certified in Cybersecurity (ISC2), 11/23
- CCNAv7 (Cisco Networking Academy), 10/22
- Microsoft Windows Server 2019 Training, 09/22
- Network Security Associate (NSE 1, 2, 3), 04/22
- IT Linux Network Administration, 09/22
- Implementing and Administering Cisco Solutions: CCNA 200 - 301 - CodeRED, 09/22
- Microsoft Windows Server 2019 Hands-on Training, 09/22
- Mastering Network Security - CodeRED from EC-Council, 09/22
- Network Defense Essentials (NDE) - CodeRED from EC-Council, 08/22
- Pentesting Fundamentals - CodeRED from EC-COUNICIL, 08/22
- Introduction to Wireless Security - CodeRED from EC-Council, 08/22
- DLP Bootcamp -The complete Data Loss Prevention Course - CodeRED, 08/22
- Microsoft Azure Certified - Microsoft, 07/22
- Technical Support Fundamentals - Google/Coursera, 05/22
- Business Analysis Certification, 01/22
- Google Africa Scholarships: Cloud Computing Engineering & Front-End Web Development, 2017, 2019
Custom
- Sports (athletics, football)
- Traveling
- Research
- Networking
- Exploring new ideas
Affiliations
- reading
- travelling
Timeline
ICT Supervisor
Medecins Sans Frontieres (MSF) France
01.2023 - 03.2025
Network Engineer & Business Development
Telnet Nigeria Limited
10.2018 - 12.2022
Network Support Engineer
Telnet Nigeria Limited
10.2017 - 10.2018
Manager (NYSC)
Plateau ICT Vocational Training Center
07.2016 - 10.2017
Technical Support (Volunteer)
ETF-Community Education Resource Center
01.2016 - 06.2016
Data Assistant (Internship)
ETF-Community Education Resource Center
08.2015 - 11.2015
Network Support (Internship)
University of Jos ICT Unit
08.2014 - 11.2014
Diploma - Micro Computer Maintenance
ECWA Information and Computer Science Institute
WASSCE - Science
ECWA Secondary School, Miango
Bachelor's Degree - Electrical Engineering (Computer Network & Telecommunications)
Universite Africaine de Technologie et de Management
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