Sendhil Jagajanandan

 Program Head – for new green field mobile operator in Nigeria with primary responsibility managing consultancy Services leading to strategic growth with continual improvement strategy.
 Primary client interface with dCTO & COO (based in Lagos, Nigeria) and reporting into TechM’s MEA Sales & Delivery Head.
 Leading end to end program from RFP till go-live, across technical domains. business domains.
 Interface with Legal & Corporate Affairs Head to Contract Management and Contract Administration
 Cross Functional interactions HR, Legal, Finance, IT and Learning services departments for ensuring smooth business operations.
 Farming new areas of business leading to delivery led growth and operational transformation.\ OFFSHORE DELIVERY HEAD, BANGALORE
TECHMAHINDRA
 Network Services Delivery Head for ANZ region with primary responsibility with Bangalore based Innovative Center (ICC) of Australia based client, leading business operations in FP & T&M with IT and Telecom workforce in Bangalore and Australia.
 Primary client interface with ICC India Head and his cross-functional team and reporting into TechM’s APAC Sales and Delivery head.
 Heading business operations and process improvements – developing and implementing process changes leading to operational efficiency and customer satisfaction.
 Exploring delivery led business opportunities, venturing into new areas of business opportunities bids/sales such as migration of existing application to Cloud environment.
PROGRAM HEAD, SOUTH AFRICA
TECHMAHINDRA JOHANNESBURG
 Program Head for South Africa based pan African client on Benchmarking project across 13 countries in Africa.
 Setting up Project Management Office enabling cross-functional interactions for improved service lines with virtual
global teams, preparing business case till achieving transformational goals.
 Leading RFP proposals to vendor selection and supporting new bids, sales opportunities, process redesign, managed services.
 Process Improvement from Opportunity-to-Cash (OTC) process initiatives with a dedicated team to study as-is process, identifying improvement areas, recommending changes and implementing changes.
 Supporting business operations – Pre-sales support, budget, P&L and driving revenue targets and reporting. DELIVERY HEAD, QATAR
TECHMAHINDRA QFC, DOHA
 Delivery Head for major clients in Qatar on Group Network Benchmarking project across 6 countries in ME & APAC region.
 Program Manager for major Operator in Phillipines, Indonesia for business process improvements and process transformations,
 Supporting opportunity bids/sales/contracts in estimating and planning resources for MENA region for NOC, process redesign, managed services.
 Leading business operations – budget, P&L and driving revenue targets and reporting leading to operational efficiency, improvement recommendations, resource optimization leading to cost savings.
 Managed shipment & logistics of benchmarking equipment for major Middle-East client liaising with cross- functional departments such as customs authorities, shipping agencies, regulatory agencies, legal departments