To be a highly creative and resourceful team player in an organisation that has excellence as its hallmark. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Travelling logistics officer
Airport protocol services
Database Administration
Network implementation
Marketing of Airline Tickets
Expatriate Liaison for our company’s clients
General Administrative duty
Customer services/Support services
Systems Administration under LAN Networking environment
Systems maintenance.
Head Bridging & Reconciliation
Nigerian Midstream Petroleum Regulatory Agency
01.2022 - Current
Bridging and Reconciliation: Stakeholder Management: Collaborating with various stakeholders for effective communication to address issues and provide updates on departmental affairs
Bridging Operations: Overseeing the daily petroleum products to ensure a smooth flow to other destinations without hindrance
Reconciliation Processes: Managing and coordinating reconciliation processes to ensure payments made to petroleum marketers after the completion of transactions are accurate and in agreement with head office records
Team Leadership: Provide guidance, support and training to team members to ensure smooth workflow and ensuring a collaborative work environment
Managed and motivated employees to be productive and engaged in work.
Systems and Technology: Work closely with the IT department on the provision and maintenance of appropriate device tools and technology to support the organization’s data integrity against cyber-attacks.
Staff Coordination: Coordinate the activities of staff towards achieving expected objectives.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Depot Representative(Lead)
NMDPRA, Downstream Petroleum Regulatory Agency
01.2013 - 12.2021
Inventory Management: Monitor and maintain inventory levels, ensuring accurate stock counts, and coordinating with product owners to replenish as needed
Documentation and Reporting: Maintain accurate records of inventory, transactions, and other relevant information using computerized systems or paperwork
Generate reports on stock levels, to guide against discrepancies
Equipment Maintenance: Oversee the maintenance and servicing of computers and radio devices, as well as other equipment, to ensure their proper functioning
Office Coordination: Liaise between the head office and Depot facility operator to enforce required regulation
Revenue Collection: Generate and collect bridging allowances on transportation surcharges due to Federal Government TSA accounts
Quality Control: Conduct regular inspections of petroleum products upon vessel arrival to ensure quality standards, identifying any infractions and giving appropriate sanction to erring marketers
Ensure Compliance: Monitor the timely receipt of petroleum products from depots and authorize delivery extensions to prevent theft or smuggling.
Sales Support Administrator
Etihad Airways
06.2011 - 01.2013
Support field marketers with regular information on prices and the organization's promotions.
Gathering data using SharePoint software to check competitors’ advantages
Generate fares, promotions and special fares through the revenue department
Liaise between GSA/ATO on relevant information needed to make ease of access to our products.
Developed solutions to sales challenges and maximized business opportunities.
Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Sales and distribution (Supervisor)
Virgin Nigeria Airways LTD
08.2005 - 06.2011
Office administration and coordination of staff to meet corporate expectations
Handled customer inquiries and suggestions courteously and professionally.
Ticketing and reservations handling
Handles corporate accounts on behalf of Virgin Nigeria for existing and new clients
Ensure the activities of sales staff reflect the strategic direction VNA Abuja sales department was established to maximise revenue
Maintains and expands customer base by counselling Sales Manager, and sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities - Draft monthly work schedule for staff for easy coordination
Reconciling daily sales, weekly and monthly between sales points to the accounting department
Handles customers’ queries and complaints to ensure customer continuity
Handles general travel and ticketing procedures for passengers to meet VNA standards
IT support backup (Handles troubleshooting, installation and maintenance of office computers) when it is needed.
Event Management / Logistics Officer
Kanu Heart Foundation
10.2004 - 08.2005
Provide travel logistics for the organization's patience
Customer Services/Airport Protocol
Events and promotional management for the organization
Liaise with corporate sponsors on events and upcoming programmes
Handles Kanu Heart Foundation Travels by liaising with major airlines
Airline reservation for patients and would-be travellers from Kanu Heart Foundation.
Managed logistics assets for timely and cost-effective
Delivered logistic support to leverage existing resources with cost-effective savings.