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Segun Ojumo-ola
Akure,Nigeria
Summary
Adept Computer Engineer with a proven track record at evergrace computer technologies, where I leveraged system analysis and hardware development skills to resolve complex technical issues, enhancing customer satisfaction. Skilled in laptop servicing and offering innovative IT solutions, my expertise led to a significant improvement in system efficiency and reliability.
Overview
22
22
years of professional experience
Work History
Computer Engineer
evergrace computer technologies
Akure, Nigeria
01.2006 - Current
- Investigated customer complaints regarding computer hardware and software issues.
- Provided technical assistance to end users by troubleshooting hardware and software issues remotely.
- Provided technical guidance for system development and troubleshooting.
- Recommended cost-effective IT solutions based on customers' needs and budget constraints.
- Performed root cause analysis on system issues in order to resolve technical problems quickly and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted research into emerging technologies related to computer engineering.
Printer Technician
mafectronic technologies
Lagos, Nigeria
01.2005 - 12.2006
- Investigated complaints from customers about poor print quality or other related issues.
- Repaired broken components of laser printers, such as drums and transfer belts.
- Offered repair or service options to help customers make decisions.
- Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements.
- Conducted quality assurance tests on newly installed printers prior to release.
- Replaced defective mechanical and electrical parts with soldering irons following diagrams.
- Troubleshot and resolved printer hardware issues.
- Assisted customers with network printing problems.
- Ordered replacement parts when needed for repair work.
- Performed regular maintenance on printers to ensure optimal performance.
- Replaced parts for malfunctioning printers, such as fusers and toner cartridges.
Education
High School Diploma -
Polythenic Ibadan
Ibadan Nigeria07-2003
Skills
- Laptop servicing
- System analysis
- Operating systems
- Hardware development
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Computer Engineer
evergrace computer technologies
01.2006 - Current
Printer Technician
mafectronic technologies
01.2005 - 12.2006
High School Diploma -
Polythenic Ibadan