Saviour Okon
Summary
Dynamic and results-driven educator with a proven record of enhancing student engagement and performance. Skilled in lesson planning, classroom management, and creating inclusive learning environments that support diverse learners. Strong communicator and problem-solver with a background in customer service and team leadership, dedicated to fostering academic excellence and personal growth among students.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher
Brainy Hive Schools
05.2024 - Current
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Developed and Implemented classroom routines to address varying student needs.
- Modified lessons and curriculum accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Organized extracurricular activities such as clubs and field trips that enriched students' learning experiences outside the traditional classroom settings.
Teacher
Community Secondary School, Obuama Degema
04.2023 - 04.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Customer Service Representative
Iris Media
01.2023 - 03.2023
- Oversaw email monitoring and ensured efficient message handling.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
Customer Service Representative
Grand Media
09.2021 - 12.2022
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
Bar Manager
Romeo Lounge
01.2019 - 03.2020
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Bachelor Of Science - Microbiology
University of Uyo
Uyo, Nigeria 12.2022
Senior School Certificate Examinations, SSCE -
Comprehensive Secondary School Edeobom 1
Nsit Ibom, Nigeria 06.2014
Skills
Organizational
Problem-solving
Communication
Creativity
Interpersonal
Teamwork
Customer Care
Lesson Planning
Classroom Management
Certification
- National Youth Service Corps, NYSC (2024)
- LinkedIn Learning; Customer Service: Problem Solving and Troubleshooting (2022)
- LinkedIn Learning; Customer Service: Serving Customers Through Chat and Text (2022)
- LinkedIn Learning; Empathy for Customer Service Professionals (2022)
Languages
English
Bilingual or Proficient (C2)
Timeline
Teacher
Brainy Hive Schools
05.2024 - Current
Teacher
Community Secondary School, Obuama Degema
04.2023 - 04.2024
Customer Service Representative
Iris Media
01.2023 - 03.2023
Customer Service Representative
Grand Media
09.2021 - 12.2022
Bar Manager
Romeo Lounge
01.2019 - 03.2020
Bachelor Of Science - Microbiology
University of Uyo
Senior School Certificate Examinations, SSCE -
Comprehensive Secondary School Edeobom 1