Team Building / Company RetreatsPersonal development programs
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shopify Assistance
Freelancer
03.2020 - Current
Company Overview: Shopify Assistance
I provided daily operational and technical support to ensure smooth store management and sales growth. My role involved:
Store Setup & Management – Assisted in creating, customizing, and updating Shopify stores, including product uploads, collections, menus, and navigation.
Product Management – Handled product listings with accurate descriptions, pricing, inventory tracking, and SEO optimization for better visibility.
Order Processing & Customer Support – Monitored orders, coordinated fulfillment, and provided customer support to ensure smooth transactions and improved satisfaction.
Theme Customization – Assisted with design edits, banner updates, and store layout changes to maintain a professional and user-friendly storefront.
Marketing Support – Helped with email campaigns, social media integration, and discount codes to boost engagement and sales.
Reporting & Analytics – Tracked store performance, sales reports, and traffic data to provide insights for better decision-making.
App Integration – Installed and managed Shopify apps to improve store functionality, such as payment gateways, shipping tools, and review apps
Shopify Assistance
Education
Bachelor of Science - Computer Science
University of Ibadan
03.2022
Skills
Store setup
Product management
Order processing
Theme customization
App integration
Customer relationship management
Marketing strategy
Performance tracking
Team collaboration
Problem solving
Customer relations
Research
Analytical and critical thinking
Analytical
Certification
Designing
Accomplishments
I provided daily operational and technical support to ensure smooth store management and sales growth. My role involved:
Store Setup & Management – Assisted in creating, customizing, and updating Shopify stores, including product uploads, collections, menus, and navigation.
Product Management – Handled product listings with accurate descriptions, pricing, inventory tracking, and SEO optimization for better visibility.
Order Processing & Customer Support – Monitored orders, coordinated fulfillment, and provided customer support to ensure smooth transactions and improved satisfaction.
Theme Customization – Assisted with design edits, banner updates, and store layout changes to maintain a professional and user-friendly storefront.
Marketing Support – Helped with email campaigns, social media integration, and discount codes to boost engagement and sales.
Reporting & Analytics – Tracked store performance, sales reports, and traffic data to provide insights for better decision-making.
App Integration – Installed and managed Shopify apps to improve store functionality, such as payment gateways, shipping tools, and review apps
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
SHOPIFY ASSISTANCE
Quote
The road to success and the road to failure are almost exactly the same.