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SARAH OKERE
Iyanaoworo,Lagos
Summary
A dedicated professional aspiring to establish a career in competitive and challenging environment to leverage acquired skills and knowledge in achieving organizational goals. Thus, I aim to reach my full professional potential working in a team for the betterment of the organization.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
5
5
Certifications
Work History
Secretary
S.J Global Properties Enterprises
Ikoyi, Lagos
06.2021 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Entered data into system and updated customer contacts with information to keep records current.
- Scheduled appointments and conducted follow-up calls to clients.
Quality Control Intern
Erisco Foods Limited
Ikeja, Lagos
04.2018 - 09.2018
- Mastered standard operating procedures through hands-on application to daily testing and analysis.
- Maintained complete, accurate and legible test records, reviewing data for accuracy and trends and communicating concerns to supervisor.
- Completed inspection reports, describing performance outcomes and carefully documenting irregularities or variances from expected outcomes.
Customer Care Representative
Javaplus Technology
Ikoyi, Lagos
02.2012 - 11.2014
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
Education
Imo State University
Owerri, Imo State 12.2014 - 09.2019
Girls Secondary School
Ikoyi, Lagos State 09.2004 - 06.2010
Skills
Problem solving skill
Good innovative and communicative skills
Self-motivated and target oriented
Competent in the use of Micro-soft office program including word, excel and power point package
Ability to communicate directly with the customers and represent the product brand at every point in time
Effective time management
Enthusiasm for learning and achieving result
Certification
PMP - Project Management Professional
Interests
Meeting new people
Timeline
Secretary
S.J Global Properties Enterprises
06.2021 - Current
Quality Control Intern
Erisco Foods Limited
04.2018 - 09.2018
Imo State University
12.2014 - 09.2019
Customer Care Representative
Javaplus Technology
02.2012 - 11.2014
Girls Secondary School
09.2004 - 06.2010