A technically adept, innovative, highly analytical, and goal-oriented expert with a solid foundation and extensive track record in diagnosing and rectifying issues related to computer hardware and software, aimed at enhancing overall system efficiency. Proficient in the planning and deployment of data servers and network infrastructure to establish robust databases, all while playing a pivotal role in streamlining operations by ensuring uninterrupted functionality of IT equipment. Detailed ICT professional promotes an 8-year history of top-quality support. Monitors equipment operation and proactively resolves issues. Strong command of disaster recovery planning and threat mitigation.
ITIL v3 Foundation training in IT Service management
Microsoft Certified Azure Administrator Associate
Google IT support Professional