Summary
Overview
Work History
Education
Skills
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Affiliations
Accomplishments
Timeline
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Sani Sallau

Sani Sallau

Federal Capital Territory,Abuja

Summary

Dynamic professional with expertise in product management and corporate strategy, demonstrating exceptional leadership and communication skills. Adept at strategic planning and team building, consistently calm under pressure while excelling in problem-solving and resourcefulness. Proven track record in public relations and marketing, leveraging Microsoft Office proficiency to enhance customer service and drive organisational success. Committed to advancing career goals through innovative solutions and impactful public speaking engagements.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

18
18
years of professional experience
8
8
years of post-secondary education

Work History

Group Head eBusiness

TAJ Bank Ltd
Abuja, FCT
10.2019 - 04.2025
  • My mandate is to digitally and profitably position TAJ BANK high up among the industries players as far as e-banking products are concerned.
  • My scope will include a full range of card products, ATMs, POS, Mobile Banking, USSD, Internet banking and collections.
  • I am also tasked with building one of the most reliable and successful agent banking network for the bank.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Displayed energy and enthusiasm in fast-paced environment.

Regional Product Manager, Ebusiness and Retail Product, Northwest

First Bank of Nigeria Ltd
12.2012 - 10.2019
  • I establish, develop and maintain new relationships, advise on digital products solutions, provide products and marketing support for the seventy seven branches under my purview.
  • I am involved in identifying new target segments and collecting information that will be of assistance in developing new products solutions.
  • I act as a liason between the branches and technical teams, follow up to ensure timely resolutions of clients' disputes and other SLA resolutions, manage the seventy seven digital geeks and eight trade developers within my region.
  • Identifying eBusiness prospects within my region (77 Branches) and converting them to customers.
  • Monitoring and ensuring adequate uptime of the region's e-channels: ATMS, Mobile Banking, Online banking, Web, POS & Agent banking.
  • Resolving eProducts issues /disputes.
  • Analysing the region's monthly eProducts performance reports.
  • Financial Inclusion of the unbanked by introducing and maintaining agent banking networks in rural areas in my region.

Head Of Customer Service

First Bank of Nigeria Ltd
10.2010 - 11.2012
  • Manage subordinates and direct staff to meet all expected indices.
  • Responsible for timely rendition of reports.
  • Responsible for all mandates and records while ensuring records are of the highest standards.
  • Inventory Manager.
  • Selling the bank's products and services directly to consumers.
  • Problem resolution.
  • Providing operational support.

Relationship Manager, Retail Banking

First Bank of Nigeria Ltd
09.2008 - 10.2010
  • Responsible for Identifying and establish new strategic relationships.
  • Responsible for Identifying and evaluating credit and risk opportunities.
  • Manage challenged assets assigned and create remediation strategies.
  • Facilitate and structure deals tailored to meet customers' needs.
  • Maintain high customer satisfaction ratings through successful working relationships with clients.
  • Responsible for identifying and establishing new businesses.
  • Support Business Manager on strategic focus.

Cashier/Dry Teller

First Bank of Nigeria Ltd
07.2007 - 09.2008
  • Responsible for processing cheques.
  • Responsible for management of customers cash transactions.
  • Responsible for processing cheques.
  • Support Head Teller.

Education

Master of Business Administration - MBA - Finance and Financial Management Services

Bayero University Kano
Kano, Kano State, Nigeria
01.2012 - 06.2015

Bachelor of Engineering - BE - Electrical Engineering

Bayero University
01.2000 - 01.2005

Skills

  • Product Management
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Resourcefulness
  • Customer Service
  • Microsoft Excel
  • Leadership
  • Microsoft Word
  • Marketing
  • Team Building

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Affiliations

  • Watching and Playing Football, Travelling and Eating

Accomplishments

I have successfully created and launched TAJXpress, a financial inclusion solution, into the market in three months, reaching millions of users across the country. I have also contributed to the development and implementation of other innovative e-business solutions, such as card products, ATMs, POS, USSD, internet banking, and collections. Additionally, I have built and managed one of the most reliable and successful agent banking networks for TAJbank, enhancing financial inclusion and accessibility for the unbanked and underbanked segments.

Timeline

Group Head eBusiness

TAJ Bank Ltd
10.2019 - 04.2025

Regional Product Manager, Ebusiness and Retail Product, Northwest

First Bank of Nigeria Ltd
12.2012 - 10.2019

Master of Business Administration - MBA - Finance and Financial Management Services

Bayero University Kano
01.2012 - 06.2015

Head Of Customer Service

First Bank of Nigeria Ltd
10.2010 - 11.2012

Relationship Manager, Retail Banking

First Bank of Nigeria Ltd
09.2008 - 10.2010

Cashier/Dry Teller

First Bank of Nigeria Ltd
07.2007 - 09.2008

Bachelor of Engineering - BE - Electrical Engineering

Bayero University
01.2000 - 01.2005
Sani Sallau