Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Kennedy

Lagos

Summary

Seasoned Operations professional with robust knowledge in managing business operations. Proven ability to streamline processes, enhance productivity and implement operational strategies for business growth. At SOOT Africa, I played a key role in coordinating efforts between content creators, editors, and marketing teams to reduce delays, lower operational costs, and leverage data for performance tracking. Provided leadership in creative project execution, ensuring team organization and timely delivery of video and social media content aligned with strategic goals. Highly skilled in team management, project coordination, and aligning execution with broader business objectives. Currently seeking an opportunity to contribute these strengths toward achieving impactful organizational outcomes while advancing professional growth.

Overview

4
4
years of professional experience

Work History

Head of Operations

SOOTAFRICA
Lagos
07.2022 - 09.2024
  • Directed daily operations across content, editorial, production, and marketing teams, ensuring timely delivery of multimedia campaigns.
  • Revamped workflows, reducing content approval and publishing delays by 30%.
  • Implemented data-driven processes that improved overall operational performance by 20% and identified key cost-saving opportunities.
  • Worked closely with the executive team to develop and implement long-term strategies that aligned with company goals.

Social Media Manager

PAGE HANDLERS
Lagos
08.2020 - 06.2021
  • Managed social media accounts, growing audience reach by 25% in under a year through targeted campaigns and original content.
  • Produced original high-performing content that drove an average engagement rate of 7%.
  • Designed and executed performance tracking dashboards, providing weekly insights to management.
  • Expedited professional market research in order to improve brand's online presence.

Education

B.Sc. - Education/Community Development

Rivers State University
07.2021

Skills

  • Technical Power BI, Tableau, SAP, MS Office Suite,Trello
  • Business Workflow Optimization, Strategic Planning, Project Coordination
  • Leadership Team Management, Emotional Intelligence, Stakeholder Collaboration, Analytical thinking, Problem solving

Timeline

Head of Operations

SOOTAFRICA
07.2022 - 09.2024

Social Media Manager

PAGE HANDLERS
08.2020 - 06.2021

B.Sc. - Education/Community Development

Rivers State University
Sandra Kennedy