Sandra Dien
Lagos,Nigeria
Summary
Highly organized Personal Assistant with experience in managing schedules, coordinating travel, and handling administrative tasks. Strengths include strong multitasking ability, maintaining confidentiality, and providing top-notch support to executives. Proven track record of enhancing office efficiency by taking initiative in streamlining processes and improving communication flow.
Overview
6
6
years of professional experience
Work History
Personal Assistant
AMG Logistics Nigeria Limited
Lagos
01.2024 - Current
- Maintained confidential files related to personnel records or other sensitive information.
- Scanned documents into electronic format for storage in a secure database system.
- Sorted mail received daily for distribution throughout the office.
- Managed office supplies inventory and placed orders when necessary.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
- Processed invoices related to business expenses incurred by the executive team.
- Developed processes for efficient workflow within the departmental structure.
- Performed calendar management and scheduling of appointments for the executive.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Coordinated meetings between internal departments and external partners.
- Organized travel arrangements, including flights, accommodations, and transportation.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Made travel arrangements for employee trips and conferences.
- Managed household inventory and maintenance schedules.
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
- Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
- Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Assisted in planning and coordinating events, from small meetings to large corporate gatherings.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Provided support on photo shoots related to the project's needs.
- Produced promotional displays, packaging and marketing collateral for retail environments.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Assisted with marketing efforts by creating content for social media platforms.
- Provided concierge services such as arranging transportation or restaurant reservations.
- Maintained an organized system for tracking bookings, payments, cancellations, reviews.
Production Supervisor/Corp Member (National Youth Service Corps)
Pros Sounds Limited
Isheri, Ogun State
11.2022 - 09.2023
- Coordinated the planning and execution of production orders, ensuring on-time delivery
- Developed and maintained detailed documentation of production processes and activities
- Wrote and conducted formal performance reviews for production personnel
- Calculated labour and equipment requirements and production specifications using standard formulas
- Managed time, manpower and cost records to support production results
- Inspected materials, products and equipment to detect defects or malfunctions
- Delivered written reports of issues, problems and observations to senior leadership
- Observed equipment operation and proactively addressed issues to prevent downtime
- Inspected completed work to verify conformance with quality standards
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Customer Service Representative
Quickfund Microfinance Bank Limited
Isheri, Ogun State
06.2022 - 08.2023
- Responding to telephone inquiries and complaints
- Helping customers to handle and resolve issues or complaints
- Handling account related operation activities manually and electronically
- Handling graphic design / content creation
- Handling social media marketing
Marketing Intern
Intercontinental Distillers Limited
Ikeja, Lagos State
01.2019 - 12.2019
- Assisted with drafting marketing proposals and launching campaigns
- Researched industry trends and competitor marketing decisions to introduce new ideas
- Brainstormed creative ideas to improve branding and company messages
- Worked closely with team, gaining knowledge of day-to-day processes and duties
- Created monthly TV/ROS schedules
- Received and dispatched incoming and outgoing mails
Education
Higher National Diploma (HND) - Marketing
Yaba College of Technology
Lagos, Lagos State01.2022
National Diploma (ND) - Marketing
Yaba College of Technology
Lagos, Lagos State01.2018
Senior School Certificate -
Gracewell Academic
Surulere, Lagos State01.2015
Primary School Certificate -
Anita Nursery and Primary School
Surulere, Lagos State01.2009
Skills
- Ability to speak and write well
- Ability to warmly receive and welcome clients
- Ability to help customers handle and resolve issues
- Ability to use computer devices to prepare, present and report information
- Calendar management
- Invoice processing
- Travel arrangements
- Confidentiality maintenance
- Office supply management
- Time management
- Team collaboration
- Attention to detail
- Problem solving
- Communication skills
- Creative thinking capacity
- Purchasing and procurement
- Scheduling
Personal Information
- Date of Birth: 10/10/98
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
- Place of Birth: Cross River
Hobbies and Interests
Writing
References
Referees are available upon request
Lga
Biase
Weaknesses
Sometimes lacks patience in giving attention to too much details
Languages
English
Beginner
A1
Timeline
Personal Assistant
AMG Logistics Nigeria Limited
01.2024 - Current
Production Supervisor/Corp Member (National Youth Service Corps)
Pros Sounds Limited
11.2022 - 09.2023
Customer Service Representative
Quickfund Microfinance Bank Limited
06.2022 - 08.2023
Marketing Intern
Intercontinental Distillers Limited
01.2019 - 12.2019
Higher National Diploma (HND) - Marketing
Yaba College of Technology
National Diploma (ND) - Marketing
Yaba College of Technology
Senior School Certificate -
Gracewell Academic
Primary School Certificate -
Anita Nursery and Primary School