Customer service and administrative expert with over 10 years of experience enhancing customer satisfaction, supporting executives, and streamlining operations across education, oil & gas, retail, and entrepreneurship sectors.
Overview
17
17
years of professional experience
1
1
Certification
Work history
Homemaker / Entrepreneur
Lagos
2016.01 - 2026.01
- Managed customer-facing family businesses in food, hospitality, and fashion sectors.
- Oversaw sales, budgeting, customer orders, and service delivery.
- Maintained strong customer relationships and ensured consistent service quality.
Secretary to the Head of School
Corona Schools
Victoria Island
2010.01 - 2016.01
- Provided comprehensive administrative support to the Head of School.
- Managed correspondence, schedules, admissions records, and academic databases.
- Served as first point of contact for parents, visitors, and external stakeholders.
Administrative Secretary
Corona Schools
Victoria Island
2013.01 - 2014.01
- Coordinated school calendars, events, class lists, and timetables.
- Designed newsletters and maintained staff and student records.
Confidential Secretary to the Managing Director
Harig Oil Supply & Trading Co.
2009.01 - 2010.01
- Managed official correspondence, documentation, and executive office operations.
- Interfaced with clients and visitors while maintaining confidentiality.
Administrator / Customer Service Representative
Emmilinks Ltd.
Ajah
2009.01
- Handled customer inquiries, sales support, and inventory tracking.
- Managed financial records related to retail sales of bespoke furniture.
Education
Higher National Diploma (Upper Credit) - Secretarial Administration
Kaduna Polytechnic
Kaduna State
Skills
Client support services
Certification
- Nigerian Institute of Management (Chartered)
- Admin Staff of the Year, Corona Schools (2012, 2014)
LANGUAGES
English, Igbo, Hausa (Fluent)
Timeline
Homemaker / Entrepreneur
2016.01 - 2026.01
Administrative Secretary
Corona Schools
2013.01 - 2014.01
Secretary to the Head of School
Corona Schools
2010.01 - 2016.01
Confidential Secretary to the Managing Director
Harig Oil Supply & Trading Co.
2009.01 - 2010.01
Administrator / Customer Service Representative
Emmilinks Ltd.
2009.01
Higher National Diploma (Upper Credit) - Secretarial Administration