Samuel Ojukwu

• Developed team communications and information for meetings.
• Increased customer satisfaction by resolving issues.
• Delivered services to customer locations within specific timeframes.
• Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
• Prepared specialty desserts for customers for special occasions.
• Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Maintained flexible work schedule to meet event needs.

• . Contributed to creating a welcoming atmosphere by greeting guests warmly upon arrival.
• . Streamlined order processing by effectively communicating with bartenders regarding drink orders.
• Conducted inventory checks on bar supplies and promptly communicated shortages or discrepancies to management.
• Assisted in the training of new servers, sharing best practices for efficient service delivery.

• Inform customers about what's new on our specals

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment