SAMUEL MARCUS UDOH
INFORMATION AND COMMUNICATION TECHNOLOGY OFFICER
Uyo,Aks
Summary
Dependable employee, seeking opportunities to expand skills and contribute to company success. Considered hard working, ethical and detail oriented. Willing to take on any task to support the team and help business succeed. Offers strong IT skills and data analytics dexterity. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed.
Overview
14
14
years of professional experience
1
1
Certification
2
2
Languages
Work History
Information and Communication Technology Officer
Metering Solutions Manufacturing Services Limited
07.2017 - Current
- Developed IT strategies to support organizational objectives.
- Resolved technical issues in a timely and professional manner.
- Collaborated with cross-functional teams to develop innovative IT solutions.
- Improved system usability by consulting with end-users to identify deficiencies and missing features.
- Maintained high technical standards by regularly reviewing, analysing, and correcting the team.
- Protected company information with the creation of robust information security systems and effective disaster recovery plans.
- Customized network technology and infrastructure to be scalable and responsive to dynamic user and business demands.
- Coordinated system maintenance activities during off-peak hours to minimize disruptions.
- Fostered a culture of continuous improvement within the IT department by encouraging innovation and collaboration among team members.
- Prepared and provided technical recommendations in support of existing and future technology standards.
- Implemented disaster recovery plans to safeguard critical business operations from unforeseen events.
- Managed information technology projects and ensured timely completion.
- Configuration/maintenance of computer systems/company mail address.
Operational Manager
USMARC Global Concepts
01.2012 - 06.2017
- Coordinated operations successfully to uphold a reputation for professionalism and results.
- Communicated clear objectives and implemented hands-on strategies resulting in peak performance.
- Employed conflict management techniques to optimize customer satisfaction and retention.
- Arranged crew schedules to align with business and project demands.
- Organized resources, supplies and teams to meet operational demand and core metrics.
- Assessed, analysed and solved or suggested solutions to operational challenges.
- Use problem-solving abilities to anticipate and troubleshoot issues threatening to disrupt operations.
Education
Certification - in-progress
Coursera
Certification - Data Analytics
Nekon Education Foundation
05.2024
Bachelor of Science (B.sc) - Computer Science
University of Calabar
Calabar08.2014
High School - Science
Modern Comprehensive Secondary School
Ekpo-Abasi, Calabar06.2006
CYBERSECURITY
MOREVALUE INTRENATIONAL STUDY
ONLINE06-2025
Skills
IT Operations
References
- Maurice, Ebong, Professor, +2348063276011
- Joshua, Udoh, Mr., +2348032552321
- Nyong, Samuel, Mr., +2347063675653
Certification
Data analyst
Timeline
Information and Communication Technology Officer
Metering Solutions Manufacturing Services Limited
07.2017 - Current
Operational Manager
USMARC Global Concepts
01.2012 - 06.2017
Certification - Data Analytics
Nekon Education Foundation
Bachelor of Science (B.sc) - Computer Science
University of Calabar
High School - Science
Modern Comprehensive Secondary School
Certification - in-progress
Coursera
CYBERSECURITY
MOREVALUE INTRENATIONAL STUDY