Summary
Overview
Work history
Education
Skills
Custom
Languages
Personal Information
Affiliations
Timeline
Generic

SAMUEL JOSHUA USORO

Calabar,Nigeria

Summary

Dedicated professional with a strong foundation in business development and planning, sales strategies, and territory management. Demonstrates exceptional skills in customer service, employee management, and operations coordination. Proven track record of reliability, trustworthiness, and integrity. Adept at using MS Word, Excel, Access, and PowerPoint for effective database management and order processing. Committed to self-development and quality decision making while maintaining a customer-focused approach.

Overview

16
16
years of professional experience
15
15
years of post-secondary education

Work history

GLOZONE AREA MANAGER (GAM)

GLOBACOM NIGERIA LIMITED
ENUGU, NIGERIA
07.2021 - 12.2024
  • Manage activities of Glozones within assigned territory and ensure Business Development Executives (BDEs) achieve business objectives in a timely and professional manner
  • Improved team efficiency by implementing new strategies for task delegation.
  • Established strong relationships with key stakeholders to enhance business growth.
  • Conducted regular performance reviews, leading to increased staff satisfaction.
  • Streamlined operations by introducing innovative managerial procedures.

BUSINESS DEVELOPMENT EXECUTIVE- GLOZONE

GLOBACOM NIGERIA LIMITED
09.2013 - 07.2021
  • To coordinate roll-out of New Glo-Zones in the assigned territories and manage day-to-day operations of the functional Glo-Zone as well as ensuring Franchisee's Sales performance and adherence to defined standard norms
  • Sales and Marketing Promotions
  • Planning and ensuring availability of sales stock at each Glo-Zone as per stocking guidelines defined by HQ team
  • Ensuring and driving sales performance (for all products) at each of the Glo-Zones within territory
  • Achievements of set sales targets on a month-on-month basis for all Glo-Zones within territory
  • Planning and execution of promotional campaigns in the geographies to enhance Glo-Zone performance through increased walk-ins
  • Monitoring of Competitions activities as to better equip Glo-Zone Sales Staff
  • Implementation of customer care process in Glo-Zone
  • Ensuring high level of Customer Service Delivery to Glo-Zone customers
  • Implementation of defined processes in the Glo-Zone and ensuring compliance and standardization
  • Ensuring availability of trained manpower at the Glo-Zone
  • Updating Glo-Zone staff with up-to-date products information as circulated from HQ
  • New Site Identification and Acquisition as per defined guidelines and ensuring strict compliance
  • Coordination of Site Acquisition with Central Roll-out Team
  • Ensuring Glo-Zone readiness for launch as per defined check-list
  • Ensuring successful launch of New Glo-Zone and adherence to Launch Guidelines as defined by HQ Glo-Zone
  • Ensuring proper Glo-Zone maintenance (Systems & infrastructure) on a regular basis
  • Ensuring Glo-Zone adherence to standard SOP's like; store opening and closing, Branding etc
  • Conduction of regular Audits of Glo-Zone as per defined check list
  • Ensuring adherence to standard documentation by Glo-Zone as per defined norms
  • Reporting of Glo-Zone performance to respective State Managers on a regular basis as defined by HQ Glo-Zone team on an on-going-basis

Sales Executive-Retails

Globacom Limited
07.2011 - 09.2013
  • To execute various activities geared towards increased sales by means of increased subscriber base and/or efficient and effective channels distributions
  • Identifying new business opportunities, customers and markets
  • Communicates Value proposition, company vision, products and service capabilities to partners
  • Execute Actions for overall channel partner's sales growth, including recruitment and certification of new value added resellers
  • Managing Brand visibility and Awareness within territory
  • Sim injections by means of Market storms, Campus Storms, Road shows etc
  • Efficient and effective redistribution of SKUs within region of coverage
  • Ensuring zero stock-out levels at all times in Business Associates' outlet
  • Managing Business Associates' accounting

Sales Canvasser

Globacom Limited
06.2010 - 07.2011
  • Responsible for Redistribution of all Recharge cards and all other SKUs from Globacom Stock points through dealer outlets to final retailers within territory (Obudu LGA)
  • Managing Brand visibility and Awareness within territory
  • Providing market analysis, information pertaining to competition trends and activities
  • Drive market penetration and growth within assigned Area and Territory
  • Managing all channel of media campaigns within assigned territory

Academic Instructor

Sokoto State Ministry of Education
Gidan-Madi, Nigeria
03.2009 - 02.2010
  • Academic Instructor for senior students preparing for O' Levels examination in Various Subjects
  • Creating lesson plans
  • Conduct assigned classes at times scheduled
  • Enforce regulations concerning students conduct
  • Demonstrate timeliness and attendance for assigned responsibilities
  • Preparing and delivery of lectures
  • Preparing Test and examination questions
  • Implement designated curriculum
  • Maintain lesson plan as required by school authority
  • Assign reasonable task and homework to students
  • Model correct use of languages, oral and written

Education

Senior Secondary School Certificate - Secondar school

Kano Capital Senior Secondary School
Nigeria
01.2000 - 01.2002

Junior Secondary School Certificate - undefined

Festac College
Festac Town, Lagos
01.1996 - 01.1999

First School Leaving Certificate - undefined

New Town Primary School
Festac Town, Lagos
01.1989 - 01.1995

Universal Mandatory IT Training - undefined

Afri-HUB, University of Nigeria, Enugu Campus

B.Sc. - Accountancy

University of Nigeria
Nsukka, Enugu State
01.2004 - 01.2008

Skills

  • Team Player
  • Quick Learner
  • Reliability
  • Customer Focus
  • Time Management
  • Self-Development
  • Priority Setting
  • Negotiating
  • Presentation Skills
  • Quality Decision Making
  • Interpersonal Skills
  • Trustworthiness
  • Integrity
  • Ms- Word
  • Ms- Excel
  • Ms- Access
  • Ms- Power Point
  • Business development and planning
  • Sales strategies
  • Territory management
  • Product and service expertise
  • Product knowledge
  • Brainstorming and planning
  • Database management
  • Order processing
  • Key Performance Indicator monitoring
  • Operations coordination
  • Staff development
  • Customer service
  • Employee management

Custom

  • Reading
  • Listening to Music
  • Traveling

Languages

English
Advanced

Personal Information

  • Place of birth: Akwa-Ibom
  • Date of birth: 03/11/85
  • Gender: Male
  • Nationality: Nigerian
  • Marital status: Married

Affiliations

  • Reading & Traveling

Timeline

GLOZONE AREA MANAGER (GAM)

GLOBACOM NIGERIA LIMITED
07.2021 - 12.2024

BUSINESS DEVELOPMENT EXECUTIVE- GLOZONE

GLOBACOM NIGERIA LIMITED
09.2013 - 07.2021

Sales Executive-Retails

Globacom Limited
07.2011 - 09.2013

Sales Canvasser

Globacom Limited
06.2010 - 07.2011

Academic Instructor

Sokoto State Ministry of Education
03.2009 - 02.2010

B.Sc. - Accountancy

University of Nigeria
01.2004 - 01.2008

Senior Secondary School Certificate - Secondar school

Kano Capital Senior Secondary School
01.2000 - 01.2002

Junior Secondary School Certificate - undefined

Festac College
01.1996 - 01.1999

First School Leaving Certificate - undefined

New Town Primary School
01.1989 - 01.1995

Universal Mandatory IT Training - undefined

Afri-HUB, University of Nigeria, Enugu Campus

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SAMUEL JOSHUA USORO