SAMUEL IPAYE
COMPUTER TECHNICHIAN/IT SUPPORT
LAGOS,LA
Work Preference
Summary
Dynamic IT professional with extensive experience at Samworld Global Computers, excelling in remote support and software installation. Proven track record in enhancing user productivity through effective troubleshooting and maintenance. Adept at resolving complex technical issues while fostering customer satisfaction and collaboration across departments. Skilled in hardware diagnostics and maintenance scheduling.
Overview
14
14
years of professional experience
1
1
Certification
1
1
Language
Work History
Computer Support Specialist/Senior Inspection Engineer
Samworld Global Computers
11.2019 - Current
- Resolved computer and system networking problems to maintain user productivity.
- Improved customer satisfaction by promptly addressing and resolving technical issues.
- Culled technology knowledge to perform IT troubleshooting, restoration, and maintenance services to maintain organizational performance levels.
- Maintained documentation and resources regarding problem resolution for reference in future instances.
Computer Technician/IT Support Engineer
LAGOS WATER COPORATION
02.2012 - 08.2019
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- diagnosing and replacing faulty computer parts, such as hard drive, screen, rams, solid state drive and keyboard replacement
Education
Bachelor of Science - Political Science And Government
LAGOS STATE UNIVERSITY
LAGOS 05.2001 -
Skills
Remote support
Maintenance scheduling
Software installation
Printer setup
Certification
DIPLOMA IN A+ COMPUTER ENGINEERING AND NETWORKING TRAINING
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
Affiliations
- JIDAW SYSTEM LIMITED
Languages
English
Bilingual or Proficient (C2)
Interests
BUILDING AN ENABLING ENVIROMENT
Timeline
Computer Support Specialist/Senior Inspection Engineer
Samworld Global Computers
11.2019 - Current
Computer Technician/IT Support Engineer
LAGOS WATER COPORATION
02.2012 - 08.2019
Bachelor of Science - Political Science And Government
LAGOS STATE UNIVERSITY
05.2001 -