SAMUEL EBA
Business Development Manager
Nigeria,FCT
Summary
Results-driven business development and SaaS sales professional with 5+ years of experience driving revenue growth, client acquisition, and digital sales strategies across remote and hybrid environments. Proven track record of securing 30+ client enrollments annually, managing cross-functional teams of up to 12 agents, and leveraging CRM and KPI dashboards to optimize lead generation, conversion rates, and pipeline velocity. Experienced in selling AI-powered and automation-driven solutions, conducting needs analysis, and translating complex technology into clear business value. Highly skilled in virtual relationship management, financial forecasting, objection handling, and closing high-value deals, with demonstrated success across education, real estate, and tech-enabled services. Adept at sales reporting, onboarding optimization, and multichannel digital campaigns that increase brand visibility and customer retention. Seeking to apply AI-focused sales expertise in a remote, growth-oriented organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AI Sales Development Representative
This AI Now
London
01.2025 - Current
- Engage qualified inbound and outbound leads to conduct discovery, identify automation opportunities, and deliver AI-driven SaaS product demonstrations.
- Qualify client needs and align AI automation solutions to business workflows, addressing operational inefficiencies and scalability challenges.
- Manage the full sales cycle in CRM, maintaining accurate deal stages, forecasts, and conversion metrics to optimize pipeline performance.
- Collaborate cross-functionally with Account Executives, Sales Operations, and Technical teams to ensure seamless handoffs, documentation, and onboarding.
- Handle objections by articulating AI automation value, ROI, and use cases tailored to client pain points.
- Lead remote business development initiatives, executing virtual outreach campaigns and managing CRM engagement across multiple SaaS platforms.
- Analyze weekly sales and funnel data to identify conversion gaps, driving process improvements in lead qualification and customer onboarding.
- Negotiate and close high-value SaaS contracts, consistently contributing to revenue growth and long-term client retention.
- Maintain KPI dashboards tracking lead generation, pipeline velocity, automation adoption rates, and deal closure performance.
Business Development Manager
Edge Line Careers
Abuja
01.2023 - 12.2024
- Engage with qualified leads passed from SDRs to conduct needs analysis and product presentations.
- Update CRM with deal progress and track metrics related to conversion and closure rate.
- Coordinate closely with Account Executives and Sales Ops to ensure seamless handoff and documentation.
- Manage objections and tailor solutions to client challenges.
- Led remote business development efforts, overseeing virtual outreach and CRM engagement across both Edge Line Careers and Edge Line Tech Academy.
- Analyzed weekly sales data to identify gaps in conversion funnels, resulting in improved client onboarding processes.
- Negotiated and closed high-value deals, enhancing client satisfaction and driving revenue.
- Maintained accurate KPI dashboards tracking lead generation, sales pipeline velocity, and deal closure rates.
Business Development Manager
Pwan Max Property and Business Solution Ltd.
Abuja
08.2020 - 06.2025
- Recruited, trained, and led a team of 12 agents, increasing sales volume through improved team synergy and leadership.
- Prepared and presented monthly sales and recruitment reports to senior management for decision-making.
- Developed and executed tailored business strategies that increased outreach and retained existing clients.
- Facilitated online communications with clients, prospects, and partners, ensuring consistency in virtual service delivery.
- Oversaw digital branding and marketing efforts across multiple channels to support property visibility.
- Implemented changes based on client feedback, enhancing service quality and brand trust.
- Monitored and followed up on client payments, improving payment recovery timelines.
Customer Service Representative
Goddafi Computers
Calabar
11.2019 - 08.2020
- Resolved an average of 45 customer queries weekly via phone, chat, and email, reducing ticket backlog by 61%.
- Provided detailed product support that enhanced customer satisfaction and minimized return requests.
- Maintained accurate logs of all client communications, improving follow-up efficiency.
- Delivered customer service virtually, ensuring consistent support across multiple digital platforms.
- Collaborated with technical teams to escalate and resolve complex service issues.
- Collected and reported client feedback that shaped product improvements.
Business Consultant
Parker Financial Solutions
06.2024 - Current
Real Estate Marketing Associate
Pwan Max
Calabar
11.2018 - 08.2020
Education
B.ENG - Civil Engineering
Cross River University of Technology
11.2019
Skills
- Business Development
- Relationship Management
- Sales Strategy
- Digital Marketing
- Email Marketing
- Lead Generation
- Client Acquisition
- KPI Analysis
- Revenue Growth
- Negotiation
- CRM Management
- Market Research
- Financial Projections
- Team Leadership
- Customer Retention
- Virtual Assistance
- Project Coordination
- Data Analysis
- Social Media Marketing
- Cold Outreach
Certification
- Project Management (Beginner), Udemy, 2021-03-01, 2021-04-30
- Relationship Management & Business Development, Starweaver (Coursera), 2024-01-01, 2024-02-29
- Virtual Assistance, ALX, 2024-07-01, 2024-08-31
- Project Management- The Fundamentals, DEXA, 2025-05-01
Languages
English
Efik
Timeline
AI Sales Development Representative
This AI Now
01.2025 - Current
Business Consultant
Parker Financial Solutions
06.2024 - Current
Business Development Manager
Edge Line Careers
01.2023 - 12.2024
Business Development Manager
Pwan Max Property and Business Solution Ltd.
08.2020 - 06.2025
Customer Service Representative
Goddafi Computers
11.2019 - 08.2020
Real Estate Marketing Associate
Pwan Max
11.2018 - 08.2020
B.ENG - Civil Engineering
Cross River University of Technology