SAMUEL AWESU
Hospitality Specialist
Ikorodu,Lagos
Summary
With over 10 years of experience in the hospitality industry, my expertise lies in creating high-quality cocktails and mocktails while effectively managing stock levels as a dedicated and skilled mixologist. I have honed my bartending and guest service skills in 5-star hotel environments, coordinating and serving at events with up to 100 guests. Additionally, I developed a system that significantly improved team efficiency and implemented a preservation system that reduced bar waste by 90%. Core strengths include problem-solving, teamwork, staff training, adaptability, and excellent communication skills.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Mixologist
Four Points By Sheraton Lagos
04.2024 - Current
- Introduced a fruit preservation system for cocktails and mocktails, reducing wastage by 90%, increasing bar revenue by 30%, and ensuring consistent availability of frozen drinks.
- Initiated the acceptance of call drinks for cocktail customization, which led to a 12% increase in bar patronage in June 2024.
- Implemented consistent use of cocktail garnishes to enhance aroma, flavor, and presentation, elevating the overall guest experience.
- Consistently upsold premium liquors and wines, while effectively cross-selling available cocktails to boost sales.
- Managed stock and inventory efficiently using the FIFO (First In, First Out) method to ensure the timely use of products, reduce wastage, and maintain optimal stock levels.
- Controlled stock management and inventory, ensuring accurate stock balancing and timely replenishment to maintain optimal stock levels and reduce wastage.
Mixologist
Lagos Oriental Hotel
03.2022 - 02.2024
- Introduced the concept of accepting call drinks for cocktail recipes, leading to a 10% increase in bar patronage and revenue in Q3 of 2022.
- Created new signature cocktails and mocktails, adding variety to the menu and contributing to increased customer satisfaction and revenue.
- Trained new staff on basic wine knowledge and the proper sequence of service.
- Generated final bills using the Micros POS system and facilitated guest settlement.
- Oversaw stock management and inventory, implementing stock balancing techniques to ensure accuracy, prevent shortages, and improve overall inventory efficiency.
Bartender
Chateau De Atalantique Hotel
03.2021 - 02.2022
- Demonstrated exceptional staff productivity for five consecutive months, earning the "Best Staff of the Month" award for August.
- Expertly crafted and mixed a wide range of cocktails and mocktails for guests, ensuring high-quality drinks and excellent customer service.
- Managed stock levels and balanced inventory, ensuring proper stock rotation and minimizing wastage.
- Prepared and maintained sales records for all food and drinks sold in the restaurant.
- Performed mise-en-place and mise-en-scène, cleaning and sterilizing all bar service tools to ensure a smooth shift and efficient service.
Waiter
Triedent Suites
01.2018 - 03.2021
- Increased guest patronage by 6% in the first seven months by delivering exceptional customer service and exceeding guest expectations.
- Stepped in as the barman for three months in the absence of the bartender, maintaining high-quality service.
- Explained the preparation of various menu items and recommended drink and food pairings to enhance the guest experience.
- Cleaned all equipment and ensured proper storage in designated locations.
- Maintained a clean and organized work environment, upholding high standards of hygiene and presentation.
Education
National Diploma - Business Administration and Management
Lagos State Polytechnic
Ikorodu, Lagos 01.2019 - 04.2022
West Africa Examination council Certificate - undefined
State Senior High School
Ikeja, Lagos 01.2008 - 04.2014
Skills
Microsoft Office
Point of Sales system
Stock and Inventory Management
Complaint Resolution
Team Leadership and Staff Training
Upselling and Cross-Selling
Wine Knowledge and Pairing
Mise-en-Place and Mise-en-Scène
Excellent and efficient communication
Career Profile
Lagos State Polytechnic, Ikorodu, Lagos, National Diploma in Business Administration and Management, 09/01/19, 06/30/22, State Senior High School, Ikeja, Lagos, West Africa Examination Council Certificate, 09/01/08, 06/30/14, Microsoft Office, Active Listening, Micros P.O.S, Wine Knowledge, Mixology and Preparation, Autonomy & Accountability, Good Time Management, Adaptability, Effective Communication
Accomplishments
- Awarded Best Staff of the Month at Chateau De Atalantique Hotel for outstanding performance and dedication.
- Implemented FIFO stock management system to ensure the prevention of expired drinks and maintain optimal inventory quality.
Certification
National Diploma in Business Management
Timeline
Mixologist
Four Points By Sheraton Lagos
04.2024 - Current
Vodka Production, Tasting and Trends. By Diageo bar Academy
03-2024
Gin Tasting and Cocktail Making by Diageo Bar Academy
03-2023
National Diploma in Business Management
01-2023
Mixologist
Lagos Oriental Hotel
03.2022 - 02.2024
Bartender
Chateau De Atalantique Hotel
03.2021 - 02.2022
National Diploma - Business Administration and Management
Lagos State Polytechnic
01.2019 - 04.2022
Waiter
Triedent Suites
01.2018 - 03.2021
West Africa Examination council Certificate - undefined
State Senior High School
01.2008 - 04.2014