Samuel Adebodun
Lugbe,FCT
Summary
Detail-oriented IT professional with expertise in maintaining and securing digital infrastructure. Skilled in system administration, network configuration, and customer support, with a proven ability to troubleshoot issues efficiently, optimize system performance, and collaborate across teams. Adept at meeting deadlines under pressure while delivering excellent service to users and stakeholders.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Engineer
Nigeria Meteorological Agency (NiMet)
FCT, FCT
12.2023 - 11.2024
- Monitor and maintain network systems to ensure high availability and performance.
- Configure and install network hardware and software to support agency operations.
- Troubleshoot connectivity and security issues, minimizing downtime.
- Implement security measures to protect digital infrastructure from threats.
- Optimize network resources for efficient data flow and system reliability.
- Document configurations and incident resolutions for operational continuity.
Information Technology Support Engineer
Olakonet
Abuja, FCT
11.2022 - 10.2023
- Provided hands-on troubleshooting and support for hardware, software, and network issues.
- Installed and configured IT systems, ensuring proper setup for end-users.
- Maintained system performance through regular updates and optimizations.
- Collaborated with team members to resolve complex technical challenges.
- Documented support procedures and system changes for reference and compliance.
Web3/Customer Success Specialist
Dogertclub
REMOTE, REMOTE
06.2021 - 09.2022
- Supported IT infrastructure for Web3 platforms, ensuring system reliability.
- Configured user environments and resolved technical inquiries efficiently.
- Collaborated with development teams to integrate customer feedback into system improvements.
- Maintained detailed logs of system issues and resolutions.
System Administrator (INTERNSHIP)
Nigeria Meteorological Agency (NiMet)
Abuja, FCT
12.2021 - 04.2022
- Managed server maintenance, backups, and system updates to ensure operational stability.
- Installed and configured operating systems and applications for agency use.
- Diagnosed and resolved system failures, providing timely user support.
- Enforced security protocols, including access controls and endpoint protection.
- Prepared reports on system health and performance for management review
Education
Bachelor of Science - Computer Science
University of Abuja
Abuja, FCT /2019 - /2023
Networking and IT Fundamentals Training
Cisco Networking Academy
Skills
- System Maintenance & Monitoring: Ensuring uptime and performance of servers and networks
- Installation & Configuration: Deploying hardware, software, and user environments
- Troubleshooting & Support: Resolving technical issues for seamless operations
- Security Management: Safeguarding systems with robust protocols and monitoring
- System Optimization: Enhancing efficiency through performance analysis
- Documentation: Maintaining accurate system records and reports
- Networking & Scripting: Leveraging CI/CD and Linux expertise
Certification
- Building Rapport with Customers
- Endpoint Security
- LFS101: Introduction to Linux
- Scientific Computing with Python
- Zendesk Customer Service Professional Certificate
Timeline
Network Engineer
Nigeria Meteorological Agency (NiMet)
12.2023 - 11.2024
Information Technology Support Engineer
Olakonet
11.2022 - 10.2023
System Administrator (INTERNSHIP)
Nigeria Meteorological Agency (NiMet)
12.2021 - 04.2022
Web3/Customer Success Specialist
Dogertclub
06.2021 - 09.2022
Bachelor of Science - Computer Science
University of Abuja
/2019 - /2023
Networking and IT Fundamentals Training
Cisco Networking Academy
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