Family
SAMIRA UMAR
BUSINESS MANAGER
FCT
Summary
Detail-oriented Senior Administrative Officer with expertise in scheduling, complaint resolution, and office management. Proven ability to enhance processes and maintain high data integrity standards.
Overview
2
2
Languages
2
2
Certifications
9
9
years of professional experience
Work History
Senior Administrative Officer
National Hospital Abuja
01.2026 - Current
- Coordinating patient records management, enhancing retrieval processes for improved efficiency.
- Implementing system improvements to streamline administrative operations.
- Conducting regular audits of patient records, maintaining high standards of confidentiality and data integrity.
- Improving office efficiency by streamlining filing systems and organizing essential documents.
- Managing inventory of office supplies, optimizing procurement processes to reduce costs and waste.
- Managing incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
Senior Administrative Officer
University of Maiduguri Teaching Hospital UMTH
01.2018 - 01.2026
- Oversaw daily clerical operations, ensuring compliance with hospital policies and procedures.
- Coordinated staff records management, improving retrieval processes to support administrative efficiency.
- Implemented electronic filing system, reducing document retrieval time by streamlining access to information.
- Prioritized workload to manage multiple tasks under pressure while consistently meeting deadlines.
- Trained junior clerks on administrative protocols and best practices for data entry accuracy.
- Implemented electronic filing system, streamlining access to information and facilitating quicker document retrieval.
Education
MPA - Master in Public Administration
University Of Maiduguri
Maiduguri, Borno State, Nigeria 04.2001 -
Bachelor of Science - Business Administration And Management
University Of Maiduguri
Maiduguri, Borno State, Nigeria 04.2001 -
Skills
Administrative operations
Office management
Scheduling and planning
Document management
Record keeping
Strategic planning
Financial reporting
Complaint resolution
Administrative support
Certification
Project Management
Interests
Kids
Traveling
Mentoring
Fashion
Additional Information
REFEREES:
Prof Abdurrahman Tahir
University of Maiduguri Teaching Hospital,
P.M.B 1414, Maiduguri, Borno State
Tel: 08034937303
Engr. Ibrahim Shuaibu
Bank Of Industry, BOI
Regional Operations.
No 23, Marina, Lagos
ishuaibu@boi.ng
Tel: 07033458236
Bamanga Mohammed
Office of the Accountant General of the Federation,
Treasury House, Akintola boulevard,
Abuja
Tel: 08038637711
Timeline
Senior Administrative Officer
National Hospital Abuja
01.2026 - Current
Senior Administrative Officer
University of Maiduguri Teaching Hospital UMTH
01.2018 - 01.2026
MPA - Master in Public Administration
University Of Maiduguri
04.2001 -
Bachelor of Science - Business Administration And Management
University Of Maiduguri
04.2001 -