Salman Sodiq
VIRTUAL ASSISTANT
Lagos,Lagos
Summary
Detail-oriented and highly organized Virtual Assistant with proven experience in online sales support, administrative assistance, and customer service. Adept at managing schedules, handling communication, organizing digital files, and providing exceptional virtual support to businesses and entrepreneurs. Strong interpersonal skills and a fast learner with the ability to thrive in remote work environments.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Online Sales & Virtual Assistant
Thrift O'Clock Store
03.2023 - Current
- Managed the online store, uploaded products, and ensured timely updates of product details.
- Handled customer inquiries via WhatsApp, Instagram, and email, providing swift responses and support.
- Processed and tracked online orders, ensuring accurate delivery and customer satisfaction.
- Maintained sales records and provided weekly reports to management.
- Assisted with creating content and captions for social media marketing campaigns.
- Used Microsoft Excel and Google Sheets for inventory and data entry.
Freelance Virtual Assistant (Remote)
Self-employed
08.2022 - 02.2023
- Provided remote administrative support to small business owners and entrepreneurs.
- Performed data entry, document formatting, and schedule management.
- Assisted in customer follow-up and lead generation through WhatsApp and email marketing.
- Designed simple flyers using Canva and managed postings across social media platforms.
- Coordinated virtual meetings and maintained digital filing systems.
- Upwork & WhatsApp-based clients
Social Media Intern / Assistant (Remote)
Smart Reach Digital Media
05.2022 - 08.2022
- Assisted in managing the brand's Instagram and Facebook accounts.
- Monitored inbox messages and responded to client inquiries.
- Collected analytics reports and supported campaign planning.
- Scheduled content using social media tools like Buffer.
- Contract Role
Education
National Diploma - Accounting And Finance
Kwara State Polytechnic
Ilorin01.2024
Senior Secondary School Certificate - WAEC
Gbagada Senior Grammar School
Lagos01.2021
Skills
Virtual Administrative Support
Customer Service & Communication
Data Entry & Document Management
Social Media Handling
Email & Calendar Management
Order Processing & Follow-up
Microsoft Office & Google Workspace
E-commerce Support (Jumia, Konga, Shopify)
Problem-solving & Task Prioritization
Team Collaboration Tools (Slack, Zoom, Trello)
Certification
Virtual Assistant Training (Coursera / Udemy)
References
Available upon request.
Timeline
Online Sales & Virtual Assistant
Thrift O'Clock Store
03.2023 - Current
Freelance Virtual Assistant (Remote)
Self-employed
08.2022 - 02.2023
Social Media Intern / Assistant (Remote)
Smart Reach Digital Media
05.2022 - 08.2022
Senior Secondary School Certificate - WAEC
Gbagada Senior Grammar School
National Diploma - Accounting And Finance
Kwara State Polytechnic