Ruth Uzor Nwachukwu
Lagos,Nigeria
Summary
Accomplished professional with extensive knowledge of oil and gas industry standards, adept at multitasking in fast-paced environments. Demonstrates exceptional attention to detail and accuracy, complemented by strong team collaboration and interpersonal skills. Proficient in relevant software including LIMS, MS Office, and CRM systems, with proven leadership skills. Committed to leveraging expertise to drive organizational success and achieve strategic objectives.
Overview
3
3
years of professional experience
Work History
Customer service representative
Tradelink oil and gas limited
Victoria Island, Lagos, Nigeria
06.2024 - Current
* Collaborated with cross-functional teams to improve service delivery and optimize customer experience.
* Maintained detailed records of customer interactions, helping streamline service operations.
* Processed transactions efficiently, including billing and account management, ensuring accuracy and compliance with company polices.
* Provided excellent customer service, addressing inquiries and resolving complaints to enhance customer satisfaction.
* Ensured strict adherence to safety protocols during customer interactions, contributing to a 100% compliance record in safety audits.
Laboratory assistant
Chisco Energy Depot
Apapa, Lagos, Nigeria
02.2022 - 09.2022
* Assisted in quality control testing of petroleum products to ensure compliance with industry standards.
* Conducted routine laboratory analyses, including density, viscosity, and flash point tests.
* Supported calibration and maintenance of laboratory equipment for accurate test results.
* Improved sample handling and documentation procedures, enhancing
Education
Bachelor of Science - Industrial chemistry
Ekiti State University
Ado-Ekiti, Ekiti State. Nigeria 10/2018 - 02/2024
A-Levels - Sciences
Hope spring international school
Lagos Nigeria 09/2012 - 08/2018
Skills
- Knowledge of oil and gas industry standards
Multitasking in a fast-paced environment
Attention to detail and accuracy
Team collaboration and interpersonal skills
Proficiency in relevant software (LIMS, MS Office, CRM systems)
- Leadership Skills
Languages
English
Native
Affiliations
- Creative thinking and Ideation, Reading, Football.
Timeline
Customer service representative
Tradelink oil and gas limited
06.2024 - Current
Laboratory assistant
Chisco Energy Depot
02.2022 - 09.2022
Bachelor of Science - Industrial chemistry
Ekiti State University
10/2018 - 02/2024
A-Levels - Sciences
Hope spring international school
09/2012 - 08/2018
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