RUTHCOLLET ANYANWU
LAGOS
Summary
Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with a talent for thinking outside the box for creative solutions. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
28
28
years of professional experience
Work history
PTS/TRAM Application Support and Trainer
Mobil Producing Nigeria Unlimited
Lagos, Lagos
2003.01 - Current
- PTS/TRAM Data Collection and Configuration.
- Conduct PTS/TRAM training for personnel in all Company locations
- Maintenance and problem-solving of both applications (PTS/TRAM)
- Devised and coordinated learning and development activity, aligned with key priorities and objectives.
- Analyse training needs to determine learning styles and skills shortages.
- Held refresher courses and workshops to reinforce key concepts and skills.
- Providing reports to management as required on the company’s assets activities to show effectiveness and efficiency in utilization.
- Represented organisations at seminars, conferences and business events.
Fixed-Wing Coordinator
Mobil Producing Nigeria Unlimited
Lagos
1998.01 - 2002.01
- Plan the Company's Aircraft weekly flight schedule
- Produce the daily Passenger’s Manifest for each flight
- Monitoring and Documenting passenger requests forms, Manifests, and the daily activities of the aircraft
- Ensuring an all-round effective and efficient Logistics coordination to enhance adequate customer service satisfaction
- Provision of accommodation/allocation of Vehicles to personnel on official assignments
- Processing of Company Personnel’s documents for official International trip.
- Analyzed and resolved complex resource management issues for optimised scheduling.
- Managed and prioritized varied and busy workloads to meet deadlines.
- Created digital file classification system for company-wide use.
(NYSC) Customer Support Personnel
Mobil Producing Nigeria Unlimited
Eket
1996.01 - 1997.01
- Receiving Logistics request forms from Customers, verifying the details in the various request forms and acknowledging receipt
- Assisting customers by passing their requests to the appropriate coordinator who will provide the services required
- Delivered reliable, high-quality customer support to an average of 30 users daily.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Answered customer's questions their requests and operation needs to help resolve problems and have better customer satisfaction.
Education
MSc Int’l Relations and Strategic Studies, Lagos State University -
BA English (22), University of Lagos - undefined
West African Examination Certificate, Umunoha Secondary School - undefined
First School Leaving Certificate, Apapa Baptist Primary School - undefined
Skills
- Data entry
- Database management and maintenance
- Excel spreadsheets
- Logistics operations data tracking
- Report analysis
- Prioritization and time management
- Communication skills
- Team building
- Good team spirit, excellent interpersonal relations and ability to adapt to change Proficient in the use of Various Computer Applications Ability to work under pressure with little or no supervision
Accomplishments
- Completion and Roll-out of the Personnel Transportation Solution Application (PTS) (2003)
- Awards for Outstanding Services (2002 and 2004)
- Completion and Roll-out of the Travel Request and Approval Module Application (TRAM) 2007
- Part of the setup team for the One-Stop-Shop office in Mobil House (1999)
Personal Information
- Place of birth: Delta
- Place of birth: LAGOS
- Date of birth: 05/26/72
- Gender: FEMALE
- Nationality: NIGERIA
Custom
- Reading
- Listening to Music
- Meeting people
- Traveling
- Playing Snooker Games
- Swimming
Languages
English
Fluent
Timeline
PTS/TRAM Application Support and Trainer - Mobil Producing Nigeria Unlimited
2003.01 - Current
Fixed-Wing Coordinator - Mobil Producing Nigeria Unlimited
1998.01 - 2002.01
(NYSC) Customer Support Personnel - Mobil Producing Nigeria Unlimited
1996.01 - 1997.01
- MSc Int’l Relations and Strategic Studies, Lagos State University,
- BA English (22), University of Lagos,
- West African Examination Certificate, Umunoha Secondary School,
- First School Leaving Certificate, Apapa Baptist Primary School,
Nigerian Institute of Management (NIM) - ,